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Community Bank, N.A. · 1 month ago

Assistant Mortgage Loan Consultant

Manchester, VT

Full-time

Onsite

New Grad, Entry Level

$22.60/hr - $33.93/hr

Community Bank, N.A. is dedicated to providing high-quality financial services and products. The Assistant Mortgage Loan Consultant assists Mortgage Loan Consultants in producing mortgage loans efficiently while maintaining exceptional customer service and supporting various administrative duties related to loan processing.

BankingFinancial ServicesPersonal FinanceWealth Management

Responsibilities

Supports the Mortgage Loan Consultant in soliciting quality loan applicants through various methods and media

Assists MLCs to gather information related to residential real estate applications through interaction with parties involved in the transaction, while adhering to customer privacy guidelines

Schedules appointments on behalf of the MLC, or with the AMLC which fit the needs of the bank and customer, whether on company premises or at a mutually convenient location

In support of the originating MLC, may inform customers of the institution's loan programs, underwriting guidelines and applicable government regulations

Prepares and maintains applications and manages application documents

Prepares Loan Estimates in compliance with regulatory guidelines and bank policy

Answers incoming inquiries, written or otherwise, and satisfies those inquiries, or consults with the Mortgage Loan Consultant to satisfy the inquiry if applicable

Maintains and fosters relationships with realtors, attorneys, appraisers, applicants, and Mortgage Processing personnel

May attend loan closings on behalf of the MLC

Processes final documentation and loan tickets to initiate the booking process

Stays abreast of, and participates in, community outreach programs within the MLC's designated territory to ensure the bank remains a partner to groups of low to moderate income (LMI) and those in a protected class

Ensures exceptional customer service, both internal and external by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics and complying with all Federal and State compliance policies

Performs other related duties as assigned or directed

Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all job-specific requirements in a timely fashion

Qualification

NMLS registrationBank operating policiesDU-Desktop UnderwriterFNMA guidelinesMultitaskingMathematics skillsReading skillsInterpersonal skillsCommunication skillsWriting skills

Required

An Associates degree or equivalent preferred

This position requires National Mortgage Licensing System (“NMLS”) registration under the terms of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act)

All applicants must be 18 years of age or older

Proficient reading, writing, grammar, and mathematics skills

Comfortability with various software programs and overall PC functions

Proficient interpersonal relations and communication skills

Ability to multitask and manage multiple duties effectively

Ability to learn and maintain a working knowledge of Bank operating policies and products