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Tata Consultancy Services · 1 day ago

Support Senior Engineer

positionCupertino, CA
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$80K/yr - $104K/yr

Tata Consultancy Services is seeking a Support Senior Engineer. The role involves managing user studies, software installation, and data capture for consumer electronics, ensuring timely updates and effective communication with participants.

Business Information SystemsConsultingInformation TechnologyIT Management
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H1B Sponsor Likelynote

Responsibilities

Understanding of user study concepts and awareness of consumer electronics development
Installation of SW, FW and potentially unique settings via scripts across multiple product lines
Able to unbox, update and repack units prior to transporting to DHx
Experience in a variety of data capture techniques and testing
Able to maintain and update organized lists of participants across multiple tools
Follow up with participants to capture units and document their experience
Background in preparing product for testing
Understanding of Software installation and configurations
Work across multiple tools to track progress
Units are received, SW/FW updated and returned for distribution in a timely manner
Participant lists and distributions groups are accurately maintained
Capture requests are acted on quickly, with clear common and documentation is complete
Communication with the team is clear, effective and timely

Qualification

Software installationData capture techniquesConsumer electronics developmentOrganized participant trackingCommunication skills

Required

Understanding of user study concepts and awareness of consumer electronics development
Installation of SW, FW and potentially unique settings via scripts across multiple product lines
Able to unbox, update and repack units prior to transporting to DHx
Experience in a variety of data capture techniques and testing
Able to maintain and update organized lists of participants across multiple tools
Follow up with participants to capture units and document their experience
Background in preparing product for testing
Understanding of Software installation and configurations
Work across multiple tools to track progress
BACHELOR OF TECHNOLOGY

Company

Tata Consultancy Services

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Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
dateFounded in 1968
location
Mumbai, Maharashtra, IND
people-size10001+ employees
web-link
http://www.tcs.com

H1B Sponsorship

Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)

Funding

Current Stage
Public Company
Total Funding
unknown
2004-08-25IPO

Leadership Team

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K. Krithivasan
Chief Executive Officer & Managing Director
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Aarthi Subramanian
President and Chief Operating Officer

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Company data provided by crunchbase