Legends Global · 6 hours ago
Sr. Event Manager
Honolulu, HI
Full-time
Onsite
Mid, Senior Level
$75K/yr - $85K/yr
4+ years expLegends Global is associated with the Hawaiʻi Convention Center, a unique event destination. The Sr. Event Manager is responsible for managing various events, ensuring successful logistics, and maintaining strong client relationships to enhance customer service and future bookings.
HospitalityMarketingSports
Responsibilities
Manages various types of events as dictated by ongoing event activity
Manages all logistics for events booked at HCC. Determines event strategies and plans how to accomplish event success
Primary contact and principle liaison during an event
Determines needs and resolve problems by making strategic, business oriented and client-serving decisions required to ensure a successful event
Builds and maintains successful business relationships with clients in effort to provide exceptional customer service and increase probability of future bookings/return
Provide paperwork for the planning of a successful event (resumes, work orders, floor plans, event report and final invoicing)
Provide detailed accounting of all event charges and collects payment in advance as outlined in the license agreement
Accepts project work as assigned by the Director of Events and attends meetings regularly with various support departments to ensure open communication in the shared desire of improving efficiencies and reducing cost
Runs reports and understands key performance indicators with the USI framework
Ensures that our customers receive correct and up to date information about programs, events and quoted prices
Ensures customer needs are efficiently and effectively identified and questions or concerns are resolved
Builds and maintains successful business relationships with clients in effort to provide exceptional customer service and increase probability of future bookings/return
Monitors events to ensure all building rules, policies and safety procedures are being adhered to and enforced during events
Conducts site tours of facility to prospective and/or booked clients
Shows the variety of usage, operations and functions the facility can provide. Conducts precon meetings and presentations, as needed
Qualification
Required
A minimum education level of: High School Diploma or its equivalency
A minimum of 4-5 years of related work experience
Experience effectively managing and/or planning events, including articulating details, commencing effective communication to internal support teams as well as client appointed points of contact
Excellent customer service skills working with diverse backgrounds and able to adapt to many changes and additions
Excellent knowledge of computer operations (Microsoft Office 365)
Effective oral communication and listening skills; able to speak clearly to give instructions and explanations and listen/understand when communicating with staff, vendors, and clients
Effective written communication skills; able to write and compose correspondence, contracts, memos and reports
Experience establishing and maintaining cooperative and productive work relationships
Excellent organizational and time management skills; strong attention to detail
Experience managing multiple priorities and working independently; able to multi-task in a fast-paced environment while meeting deadlines and remaining productive and professional
Demonstrated independent thinking and problem-solving skills; able to work with confidential information
Must possess and exude a positive, team-oriented attitude
Self-starter with a willingness and enthusiasm for taking on additional responsibility
Due to the cyclical nature of the entertainment industry, employees may be required to work varying schedules to reflect the business needs of the company. Candidates are expected to multi task multiple accounts at one time while meeting deadlines and benchmarks set forth by the Director of Events
Ability to stand or otherwise remain in a stationary position for several hours
Ability to walk or otherwise move about frequently for several hours
Must have the ability to work harmoniously in a team setting exhibiting the 'Aloha Spirit' to fellow workers, guests, clients and the community so as to provide exceptional customer service while demonstrating behaviors that reflect the Hawai‘i Convention Center's vision, mission statement and values
Company
Legends Global
Legends Global is the premier partner to the world's greatest live events, venues and brands.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
New Mountain Capital
2017-05-04Series Unknown
Leadership Team
Shervin Mirhashemi
Chief Executive Officer
Scott Aronsky
Chief Financial Officer
Recent News
2025-12-05
2025-10-09
The Bahamas Ministry of Tourism
2025-09-17
Company data provided by crunchbase