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Innovative Driven · 3 weeks ago

Senior eDiscovery Project Manager

Arlington, VA

Full-time

Onsite

Senior Level

$135K/yr - $150K/yr

Innovative Driven is seeking a Senior Project Manager to join our Managed Services team and ensure proactive round-the-clock client support for multiple projects. The role involves managing client relationships, providing expertise in eDiscovery best practices, and ensuring project deliverables meet quality standards.

Information TechnologyLaw EnforcementLegal

Responsibilities

Serve as the primary client relationship lead for a major law firm account, ensuring consistent, high-level communication, trust, and strategic alignment between the client and Innovative Driven

Act as a consultative partner to client stakeholders, advising on process optimization, technology solutions, and eDiscovery best practices tailored to their specific workflows

Oversee Managed Services accounts and serve as assigned clients’ primary point of contact during shift

Initiate project kick-off calls and ensure project is kept within budget, scope, and expected timeline

Consult and provide expertise to internal and external stakeholders regarding best practices in EDRM

Provide and document final quality control and assurance measures on key client deliverables

Ensure that quality control SOPs are implemented, and standards are met for all project deliverables

Develop and execute project plans that guarantee successful completion and on-time delivery of project tasks

Execute and/or delegate incoming client requests within the Innovative Driven Managed Services team

Distribute project reports and key metrics based on internal and external client requirements

Provide and maintain accurate, proactive, and concise communication and record keeping on all project details, such as tracking logs, project specifications, case reports, and project deliverables