Intuitive · 1 day ago
Service Operations Technician 2- Future Opportunities
Peachtree Corners, GA
Full-time
Onsite
Entry Level
$50K/yr - $50K/yr
1+ years expIntuitive is a pioneer in robotic-assisted surgery, committed to enhancing minimally invasive care through intelligent technology. The Service Operations Technician 2 role involves skilled technical maintenance, repair, and testing of complex electronic and electro-mechanical components to support robotic systems.
Health CareManufacturingMedical Device
Responsibilities
Analyzes wiring diagrams, schematics, assembly drawings, fab drawings, mechanical component drawings to conduct repair and testing of FRUs
Performs repair of complex electro-mechanical assemblies per applicable work Instructions
Performs testing of complex electro-mechanical assemblies per applicable work Instructions
Aids with failure analysis and Final Test of assemblies and properly documents findings
Participates in investigational teams for FRU's to provide input if required
Communicates status of repairs with leads/supervisors and other departments as necessary
Provides detailed symptom descriptions for failures uncovered during repair, functional test and calibration to assist in component-level troubleshooting
Conducts quality inspection of own or other's work to ensure workmanship standards are met
Adheres to GDP guidelines when completing all documentation Initiates material requests
Reports quality issues and provides details necessary to create quality notification (VR, PL) records transactions in SAP as needed to preserve traceability
Follows all corporate, safety, SOP, DOP procedures and regulations
Maintains a clean and orderly workstation
Communicates process flow recommendations to Leads/Supervisor/Manager or designee
Maintains an excellent attendance record
Qualification
Required
Minimum High school diploma and AA or equivalent
Ability to read, write and understand English
Ability to read and comprehend complex instructions, correspondence, and memos
Ability to write correspondence
Ability to effectively present information in one-on-one and small group situations to other employees, supervisors, or engineers
Ability to do basic math
Ability to apply logical understanding to carry out instructions
Ability to deal with situations with several variables
Ability to report actual or potential quality issues
Ability to suggest and implement process improvements
Proficient in use of personal computers as part of daily work, including knowledge of the Microsoft Office suite and SAP ERP System
Knowledge of ACCS (Agile) system (our quality system) to retrieve and submit on-line documentation
Ability to communicate effectively with technical and non-technical internal customers
Acute attention to detail; excellent organizational skills
High level of professional integrity and ethics
Ability to work varying shifts
Must have ability to complete training courses
Ability to work in a team environment
Ability to lift up to 50lbs
Able to use office and test equipment in a typical office/light manufacturing environment
Repetitive motion. Substantial continual motion
Excellent hand-eye coordination
Vision abilities required include close, distance, color, depth and ability to adjust focus
General knowledge of clean and organized work areas and practices
High urgency and stress associated with customer deadlines
Some risk of exposure to electrical shock and commonly used chemical compounds such as epoxy, denatured alcohol and acetone
Willing and able to work extended hours when necessary
Preferred
Minimum of AA or college degree preferred
1-2 years related experience or training; or equivalent combination of education and experience
Company
Intuitive
Intuitive designs and manufactures robotic-assisted surgical systems.
10001+ employees
H1B Sponsorship
Intuitive has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (339)
2024 (238)
2023 (181)
2022 (285)
2021 (145)
2020 (138)
Funding
Current Stage
Public CompanyTotal Funding
$5MKey Investors
St. Cloud Capital
2003-04-30Post Ipo Equity
2000-06-23IPO
1996-01-01Seed· $5M
Leadership Team
Craig Child
Sr. Vice President, Human Resources
Gillian Duncan
Senior Vice President, Professional Education & Program Services - Worldwide
Recent News
2025-12-11
2025-11-14
Company data provided by crunchbase