Apply on Employer Site

Rockwell Automation · 2 days ago

Implementation Consultant

Phoenix, AZ

Full-time

Hybrid

Mid, Senior Level

$75K/yr - $112K/yr

5+ years exp

Rockwell Automation is a global technology leader focused on enhancing productivity and sustainability for manufacturers. The Implementation Consultant will help clients implement and adopt the Fiix CMMS, providing training and support throughout the implementation process to ensure successful software launches.

HardwareIndustrial AutomationSales AutomationSoftware

No H1B

Responsibilities

Act as the sole or primary point of contact for clients during the implementation phase of their journey

Enable clients to take full advantage of our industry-leading technology and deploy solutions in a manner that encourages end-user adoption, minimizes "time to value", and supports expansion over time

Engage directly with clients to understand their requirements, identify implementation success factors, develop best-fit solution designs, and configure the CMMS to meet their specific needs

Manage client expectations; identify and communicate implementation risks, capture and share key project decisions and insights, and control project scope, quality, & timeline

Develop and deliver client training programs, including the creation of client-specific training material (e.g. documents and videos)

Assist clients with the collection, loading, and configuration of data

Design and build client-specific reports and dashboard KPIs & widgets

Support system integrations between Fiix & ERP systems

Record project progress and store all project artefacts in a central repository

Collaborate with teammates to implement CMMS & implementation best practices

Assist with the training & development of new Implementation Consultants

Qualification

SaaS implementationCMMS softwareProject ManagementMaintenanceBilingual Spanish/EnglishReliabilityClient trainingData configurationReport designTeam collaboration

Required

Bachelor's Degree in Relevant Field

We will not sponsor individuals for employment visas, now or in the future, for this job opening

The ability to travel 40% of the time

Preferred

5+ years of experience in a software implementation role

5+ years of experience with SaaS or CMMS software

Bilingual proficiency in Spanish and English

Prior experience in the Maintenance and Reliability industry

Prior experience translating customer requirements into workable software solutions

Prior experience in Project Management leading small and medium software implementations; including experience developing work-breakdown structures and managing project plans

A valid driver's license