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Biological Sciences Division at the University of Chicago · 1 month ago

Sr. Operations Coordinator, Cardiac Surgery

Chicago, IL

Full-time

Hybrid

Mid, Senior Level

$26.44/hr - $33.65/hr

2+ years exp

The Biological Sciences Division at the University of Chicago is renowned for its innovative clinical practice and scientific research in cardiac surgery. The Sr. Operations Coordinator will provide professional support to clinical department management, handling various administrative duties and ensuring efficient operations within the Section of Cardiac Surgery.

Higher Education

Responsibilities

Performs high-level administrative duties in support of Section functions. Stays informed of activities relating to programs and initiatives, apprising the faculty of issues when deemed necessary

Independently coordinates the administrative needs of the Section and Faculty

Provides high-quality administrative support for faculty involvement with professional organizations and other administrative duties

Resolves many office problems independently and facilitates solutions, conferring with supervisor to resolve the most complex issues

Coordinates office functions, including developing and implementing office procedures and policies

Serves as a resource to faculty and colleagues in interpreting Department, University, and Hospital policies and guidelines

Manages the faculty recruitment and credentialing process

Receives, processes, and tracks all bills and expense reimbursements

Composes and edits correspondence, training materials, and Web content

Oversees and maintains the physical office space, ordering equipment repairs, upgrades, and office supplies

Manages special projects, functions, and events related to the Section

Manages continuing medical education (CME) courses, including the completion of CME applications and coordinating all event-planning details

Works with faculty prior to the course to prepare course materials, coordinates all event-planning details, works with legal on required contracts, and invoices companies after the courses are completed

Researches complex scientific information (i.e. Scholarly publications), submits budget applications, and creates learning objectives to include in the CME applications

Assists monitoring finances for the clinical section. Provides management with regular updates and ensures that spending limits are adhered to and are within budget

Conducts regular studies and projects, including the development and enhancement of funding opportunities by working closely with the faculty in the section

May act as a liaison between the section and other University departments

Performs other related work as needed

Qualification

Healthcare experienceMedical terminologyProject managementCommunication skillsProblem-solving skillsCustomer service skillsInterpersonal skillsOrganizational skillsTeamworkInitiative

Required

Minimum requirements include a college or university degree in related field

Minimum requirements include knowledge and skills developed through < 2 years of work experience in a related job discipline

Resume (required)

Cover Letter (required)

Preferred

Bachelor's Degree

Experience in a healthcare or academic medical environment, including knowledge in areas of patient advocacy, medical terminology, access, and billing/collections

Excellent oral and written communication skills

Excellent interpersonal and customer service skills

Ability to handle sensitive and confidential situations and information with absolute discretion

Maintain calm and courteous demeanor and to work productively despite heavy workload, competing priorities, complex problems, and tight deadlines

Excellent problem-solving skills

Ability to use appropriate resources to resolve an issue

Ability to follow an issue through to resolution

Considerable skill in working both independently and as a team member

Ability to take initiative and organize and complete projects with minimal supervision