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SymphonyAI · 2 weeks ago

Senior Product Manager (Remote)

United States

Full-time

Remote

Mid, Senior Level

$80K/yr - $100K/yr

5+ years exp

SymphonyAI Media is a leading innovator in AI-driven solutions for the media and entertainment industry. They are seeking a Senior Product Manager who will connect customers, Product, and Engineering teams, capturing feedback and translating it into actionable user stories to ensure every release delivers measurable customer value.

Artificial Intelligence (AI)Consumer GoodsFinancial ServicesIndustrial ManufacturingInformation TechnologyMachine LearningMedia and EntertainmentRetailSoftware

H1B Sponsor Likely

Responsibilities

Gather and synthesize customer feedback, usage data, and enhancement requests

Write detailed requirements, user stories, and acceptance criteria

Partner with the Delivery PM (India) to groom and prioritize backlogs

Participate in sprint reviews and retrospectives; ensure customer outcomes are represented

Contribute to roadmap discussions with the Product Director

Manage release coordination and readiness with Ops and Engineering

Draft and distribute customer release notes and readiness communications

Lead structured customer check-ins for upcoming releases and joint testing

Track and communicate progress, risks, and dependencies across teams

Maintain program dashboards and reporting for leadership visibility

Qualification

Product ManagementAgile DeliveryJiraConfluenceAPIsData PipelinesCloud InfrastructureCommunicationOrganizational Skills

Required

5-10 years of combined experience in Product Management, Program Management, or Customer Success for SaaS or platform products

Strong understanding of agile delivery and backlog management

Excellent communicator—able to translate technical updates into business context

Experience writing requirements and stories; familiarity with Jira and Confluence

Organized, detail-oriented, and able to manage multiple releases concurrently

Preferred

Technical familiarity with APIs, data pipelines, or cloud infrastructure a plus

The ideal candidate will be based on the East Coast to better support colleagues and clients across global time zones

Benefits

Comprehensive health insurance

Life and disability coverage

A 401K employer matching program

Paid holidays

Self-care days

Flex time off

Company

SymphonyAI

Glassdoor3.8

SymphonyAI is an enterprise AI company focused on delivering AI solutions for vertical sectors

Founded in 2017

Palo Alto, California, USA

1001-5000 employees

http://www.symphonyai.com

H1B Sponsorship

SymphonyAI has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2024 (1)