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OpenLoop · 1 day ago

Chief Compliance Officer

United States

Full-time

Remote

Director/Executive

10+ years exp

OpenLoop is a company focused on modern care delivery and virtual care solutions. As the Chief Compliance Officer, you will be responsible for defining and implementing the enterprise compliance strategy, overseeing risk management, and ensuring compliance with regulatory obligations across various product lines and services.

Health CareIT InfrastructureMedicalService IndustryTelehealth

Responsibilities

Build & lead the function : Stand up the Compliance organization (Healthcare Compliance, Pharmacy Compliance, Monitoring & Testing). Establish vision, staffing plan, budget, and success metrics

Own the risk framework : Implement an enterprise compliance risk assessment (ECRA) that identifies the top risks, quantifies impact/likelihood, sets risk appetite, and produces a prioritized quarterly remediation roadmap

Policy & control architecture : Create a lean, living library of policies, standards, and SOPs mapped to legal and regulatory obligations (HIPAA/HITECH, state privacy, state practice of medicine, telehealth/telepharmacy rules, CLIA, FDA/FTC/DEA touchpoints as applicable). Ensure version control, ownership, and training coverage

Monitoring, testing, & reporting : Establish continuous monitoring, internal audits, and issue management workflows

Product & growth enablement : Embed compliance into product development, launch gates, marketing/advertising, vendor onboarding, and new market entry. Be a consultative partner who accelerates smart bets and blocks only what’s truly high-risk

Incident readiness & response : Coordinate with Security and Privacy (under the CISO) and Legal on investigations, breach response, regulator engagement, and consumer communications. Lead post-incident lessons learned

Third-party & FDR oversight : Define due diligence, contracting standards, and ongoing oversight for vendors, prescribers, partner pharmacies, and other downstream entities

Training & culture : Deliver role-based, high-signal training; cultivate an open-reporting culture with non-retaliation, hotline oversight, and trend analysis

Regulatory engagement : Serve as the primary point of contact to relevant regulators and accreditation bodies. Proactively monitor regulatory change and prepare the business

Board governance : Provide updates to the Board as required

Qualification

Compliance strategyRisk assessmentHealthcare complianceRegulatory engagementPolicy developmentIncident responseTeam leadershipOperational rigorData-informed decision-makingCommunication skillsCollaboration

Required

10-15+ years building and leading compliance programs in technology-forward, multi-state healthcare or pharmacy-adjacent environments (digital health, telehealth, virtual care platforms, healthtech, consumer wellness with medical claims, eRx/fulfillment)

Track record of standing up a function and hiring/mentoring a high-performing team; comfort with greenfield environments

Demonstrated ability to prioritize ruthlessly and communicate tradeoffs

Executive presence, excellent written/oral communication, and the ability to influence across Legal, Product, Security, and Clinical

Builder's mindset; systems thinker; operationally rigorous

Calm in ambiguity; bias for action; data-informed decision-making

High integrity and sound judgment; low-ego collaborator

Benefits

Medical, Dental, and Vision plans

Flexible Spending/Health Savings Accounts

Flexible PTO

401(k) + Company Match

Life Insurance, Pet insurance, and more

Company

OpenLoop

OpenLoop is the nation’s top white-label digital health infrastructure provider, powering virtual care delivery for healthcare organizations, employers, retailers, and consumer brands.

Founded in 2020

Des Moines, Iowa, USA

201-500 employees