Join Our Mission Driven Team as a Customer Support Specialist jobs in United States
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Disability Services of the Southwest/Lifespan Home health · 1 month ago

Join Our Mission Driven Team as a Customer Support Specialist

positionSan Antonio, TX
timeFull-time
remoteOnsite
seniorityEntry Level
money$33K/yr - $37K/yr
date1+ years exp

Consumer Directed Services in Texas (CDS) empowers individuals with disabilities to self-direct their care and live more independently. As a Customer Support Specialist, you will be the welcoming voice and guiding hand for individuals with disabilities and their caregivers.

Health CareMedical

Responsibilities

Answering and triaging inbound calls and emails with professionalism and empathy
Providing in-person support to members visiting the office
Assisting with employment verifications and general inquiries
Maintaining accurate member data and updating demographics
Disbursing documents to appropriate departments
Supporting multiple departments with a variety of administrative tasks

Qualification

Call center experienceBilingual in SpanishHealthcare experienceInterpersonal skillsMultitasking skillsTyping skillsProblem-solving skills

Required

High school diploma or GED
1+ year of call center experience
Strong interpersonal, problem-solving, and multitasking skills
Ability to type 35 WPM with 80% accuracy
A positive, team-oriented attitude and a commitment to confidentiality

Preferred

1–2 years of experience in a healthcare setting
Bilingual in Spanish

Company

Disability Services of the Southwest/Lifespan Home health

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Lifespan Home health is a hospital & health care company specializing in disability care services.
dateFounded in 1991
location
San Antonio, Texas, USA
people-size201-500 employees
web-link
http://dsswtx.org

Funding

Current Stage
Growth Stage

Leadership Team

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Keri Treadway
Chief Operating Officer
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Company data provided by crunchbase