Client Benefits Coordinator (55650) jobs in United States
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Phoenix House · 1 month ago

Client Benefits Coordinator (55650)

Phoenix House is an organization focused on providing care and support for clients. The Client Benefits Coordinator is responsible for managing insurance pre-authorizations, assisting clients with health insurance coverage, and ensuring timely submission of insurance claims.

Health CareHospitalWellness

Responsibilities

Assist clients with the process of obtaining and maintaining maximum insurance coverage, including identifying available health care insurance options as needed
Remain current on available insurance options, including eligibility and enrollment requirements
Work closely with members of the client care team (including social worker) to address any barriers to maintaining insurance coverage
Enter and maintain insurance coverage and related demographic information in the billing system
Submit insurance claims, timely
Follow up with payers to ensure timely and appropriate reimbursement
Monitor the status of and work to close pending insurance claims and outstanding patient balances per departmental goals
Work closely with community and governmental agencies, including Social Security and Medicare, and private insurance companies to assist clients in resolving insurance problems
Send out regular account statements to clients
Reach out to clients regarding unpaid account balances
Entered detailed records in the billing system of all activities taken to process a claim and/or collect patient balances
Perform other duties as assigned

Qualification

Insurance billingHealth insurance knowledgeMicrosoft OfficeMedical terminologyLeadershipProblem SolvingCommunicationTeamwork

Required

High school diploma or equivalent
Two years of related experience
Experience with Microsoft Office software suite

Preferred

Experience with insurance and third-party billing associated with health care benefits and medical terminology

Company

Phoenix House

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Phoenix House is a nonprofit drug and alcohol rehabilitation organization operating in 10 states and the District of Columbia with more 120 programs.

Funding

Current Stage
Growth Stage

Leadership Team

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Ann-Marie Foster
President & CEO
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Company data provided by crunchbase