Foxconn Industrial Internet - FII · 1 month ago
IT System Engineer (DC)
Houston, TX
Full-time
Onsite
Entry, Mid LevelFoxconn Industrial Internet - FII is seeking an IT System Engineer to maintain and optimize their internal IT infrastructure. The role involves providing IT support, managing network components, and collaborating with the IT team to ensure smooth operations of desktop and server systems.
Consumer Electronics
Responsibilities
Provide internal desktop maintenance support and basic network maintenance, including troubleshooting and resolving issues related to DHCP/DNS
Provide IT support to users on hardware, wired and wireless network, application
Respond promptly to and resolve Microsoft 365 issues at users’ level; Collaborate with Microsoft 365 admin on issue resolution
Manage and maintain on-premises domain controllers and deploy/optimize policies
Participate in the design and optimization of the architectural framework for various company application systems and maintenance platforms
Collaborate with the IT team to assist with other IT operations-related tasks as needed
Maintain and update network infrastructure components such as network devices, servers, UPS, server rooms, cabling per site
Provide internet service and control/monitoring web activities
Maintain MS Active Directory domain infrastructure, DHCP service, DNS service, file server, sftp (ftp)server
Maintain and configure Windows update and antivirus system
Respond to urgent network alerts during business hours and off-hours, with pre-assigned on-call schedule, to prevent and minimize down time
Support Phone System and IP Phone (Cisco IP phone Call Manager)
Provide Data Backup/Restore Support
Prepare to learn and take new and emerging IT related job functions, cloud, AI, cybersecurity compliance, under management’s guideline
Report and escalate issues to the IT manager in timely manner
Participate IT meeting/discussion to update project/ticket/assignment status
Qualification
Required
Strong technical expertise
Proactive problem-solving skills
Ability to collaborate effectively within a team
Provide internal desktop maintenance support and basic network maintenance, including troubleshooting and resolving issues related to DHCP/DNS
Provide IT support to users on hardware, wired and wireless network, application
Respond promptly to and resolve Microsoft 365 issues at users' level; Collaborate with Microsoft 365 admin on issue resolution
Manage and maintain on-premises domain controllers and deploy/optimize policies
Participate in the design and optimization of the architectural framework for various company application systems and maintenance platforms
Collaborate with the IT team to assist with other IT operations-related tasks as needed
Maintain and update network infrastructure components such as network devices, servers, UPS, server rooms, cabling per site
Provide internet service and control/monitoring web activities
Maintain MS Active Directory domain infrastructure, DHCP service, DNS service, file server, sftp (ftp)server
Maintain and configure Windows update and antivirus system
Respond to urgent network alerts during business hours and off-hours, with pre-assigned on-call schedule, to prevent and minimize down time
Support Phone System and IP Phone (Cisco IP phone Call Manager)
Provide Data Backup/Restore Support
Prepare to learn and take new and emerging IT related job functions, cloud, AI, cybersecurity compliance, under management's guideline
Report and escalate issues to the IT manager in timely manner
Participate IT meeting/discussion to update project/ticket/assignment status
Familiar with current technologies including but not limited to Microsoft OS, Windows 10, Windows 11, Windows Server 2012 and beyond, MS Office suites, Microsoft 365 client, MS SQL
Good understanding/experience of network infrastructure
Good understanding/experience of cybersecurity and related tools, firewall concept, Cisco, MS MDE EDR, Fortinet FortiGate, Symantec
Network monitoring and management tools experience
HP ProLiant servers, HP desktop, laptop, network printer/scanner/copier
Company
Foxconn Industrial Internet - FII
Hon Hai Precision Industry Co., Ltd., widely known as Foxconn, is a Taiwanese multinational electronics manufacturer and one of the world’s largest contract manufacturers.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase