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Merchants Insurance Group · 17 hours ago

Casualty Analyst - Specialty Claims

Buffalo, NY

Full-time

Hybrid

Mid, Senior Level

$85K/yr - $115K/yr

5+ years exp

Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast, seeking a Casualty Analyst – Specialty Claims to join their Claim Legal Group in Buffalo, New York. The role involves providing high-level technical expertise in handling complex commercial umbrella, excess liability, and multi-party catastrophic injury claims.

AutomotiveReal Estate

Hiring Manager

Kathy Rambuss, PHR, SHRM-CP

Responsibilities

Cultivating relationships with claims and other internal staff, policyholders, attorneys, agents and a variety of service providers and experts all while working towards achieving the most optimal outcomes for Merchants and our policyholders

Provides high level technical expertise in the handling of complex and high exposure liability and extra-contractual claims

Manages a pending claim inventory of select complex high exposure claims primarily consisting of commercial umbrella, excess liability and multi-party catastrophic injury claims

Responsible for staying current in case law development as well as statutory and regulatory changes impacting liability claims or coverage interpretation and serving as a training and information resource for casualty and litigation claim representatives and claim management

Responsible for all claim handling activities on assigned high exposure claims through disposition, including investigation, litigation management, evaluation, procuring appropriate settlement authority, engaging in settlement negotiations, providing instruction and guidance on risk transfer and coverage issues, training and development of claim staff through informal knowledge transfer and formal training activities, preparing for and presenting claims to the Large Loss Committee, and ensuring proper reinsurance reporting and communication

Qualification

Complex claim handlingPolicy interpretationCoverage analysisTraining & CoachingRegulatory familiarityCommunication skillsNegotiation skillsMicrosoft OfficeDocument imaging systemsOrganizational skillsCollaborative skills

Required

4-year degree or equivalent work-related experience

5 plus years complex high exposure claim handling experience

Training & Coaching Skills

Strong policy interpretation and coverage analysis skills

Familiarity with various regulatory and judicial venues

Strong communication and negotiation skills

Well-organized and effective at managing competing deadlines/responsibilities

Ability to work collaboratively with others in the planning and execution of complex resolution strategies

Computer skills including Microsoft Office products and document imaging systems

Benefits

Welcoming and positive work environment.

Flexible work arrangements, including flex scheduling and summer hours.

Hybrid work schedule. The Hybrid work schedule will require 8 full days per month in the office, with the option to work the remaining days per month at home or in the office.

Generous paid time off package.

Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars.

Outstanding company bonus program

Tuition Reimbursement.