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Lockheed Martin · 1 month ago

Payroll Metrics & Defects Lead

Full-time

Hybrid

Mid, Senior Level

$95K/yr - $167K/yr

7+ years exp

Lockheed Martin is embarking on an exciting transformation journey through its Human Capital Management Project team, focusing on modernizing systems to enhance employee experience. The Payroll Metrics & Defects Lead will play a crucial role in driving data-driven quality for payroll processes, establishing metrics frameworks, and ensuring compliance throughout the transformation.

AerospaceCyber SecurityMachinery ManufacturingMilitaryNational SecurityRemote SensingSecurity

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Define & maintain a comprehensive payroll‑metrics strategy – identify key performance indicators (KPIs); develop dashboards and scorecards for leadership

Own the end‑to‑end defect lifecycle – log, prioritize, assign, and track all payroll‑related defects (functional, integration, data‑quality, regulatory) using the designated ALM tool (e.g., Azure DevOps, JIRA, SAP Solution Manager)

Facilitate root‑cause analysis – lead defect‑triage sessions with functional, technical, and 3rd‑party teams; produce corrective‑action plans; drive implementation of permanent fixes

Collaborate with Scrum teams – work closely with the Scrum Master, Product Owner, and development team each sprint to ensure defect backlog is groomed, prioritized, and aligned with the project roadmap

Monitoring & validation – Monitor metric data in near‑real time and to automatically flag anomalies and effectively manage them

Report & communicate insights – produce regular (weekly, sprint, monthly) metric reports and executive‑level status updates; highlight trends, risk areas, and improvement opportunities

Ensure compliance & audit readiness – confirm that all defect resolutions and metric data meet internal governance

Mentor & develop team members – coach junior analysts on metric design, defect tracking, and analytical best practices; champion a culture of continuous improvement

Support post‑go‑live hyper‑care – provide rapid defect response and metric monitoring during the hyper‑care window to guarantee a smooth transition to production

Qualification

SAP SuccessFactors Employee Central PayrollDefect management processesMetrics programs leadershipDefect-tracking toolsData visualization toolsScripting/automationRoot-cause analysisScrum/SAFe experienceCoaching junior analystsCommunication skills

Required

7+ years leading metrics programs and defect-management processes in large-scale ERP/HCM implementations

Strong knowledge of SAP SuccessFactors Employee Central Payroll and SAP ERP (ABAP, IDoc, OData, CPI)

Proficiency with defect‑tracking tools (JIRA, Azure DevOps, SAP Solution Manager)

Advanced Excel/Power Query, Power BI, Tableau, or similar visualization platforms

Scripting/automation experience (Python, PowerShell, UiPath, Automation Anywhere)

Ability to translate raw payroll data into actionable KPIs; expertise in root‑cause analysis and statistical trend identification

Demonstrated experience working in Scrum/SAFe environments; comfortable participating in sprint ceremonies and backlog grooming

Excellent written and verbal communication; proven ability to present technical findings to senior leadership and non‑technical stakeholders

Bachelor's degree in Business, Finance, Computer Science, Information Systems, or a related field (or equivalent professional experience)

US Citizenship is required due to system access

Preferred

Experience with SAP SuccessFactors/EC/ECP

Experience delivering metrics and defect-management support for a transformation program such as OneLM X, Cloud-First, or AI-Driven Modernization

Proven record of coaching/co-leading junior analysts or a small team

Benefits

Medical

Dental

Vision

Life Insurance

Short-Term Disability

Long-Term Disability

401(k) match

Flexible Spending Accounts

EAP

Education Assistance

Parental Leave

Paid time off

Holidays

Company

Lockheed Martin

Glassdoor4.1

Lockheed Martin is a global security and aerospace company that specializes in advanced technology systems, products, and services. It is a sub-organization of Lockheed Martin.

Founded in 1912

Bethesda, Maryland, USA

10001+ employees