Apply on Employer Site

Atlantic Union Bank · 2 months ago

Wholesale Relationship Specialist IV (Hybrid)

Reston, Virginia, United States

Full-time

Hybrid

Senior Level

7+ years exp

Atlantic Union Bank is a financial institution seeking a Wholesale Relationship Specialist IV. The role involves managing client requests, ensuring compliance with banking regulations, and maintaining wholesale deposit accounts while serving as a subject matter expert in Treasury Management products.

BankingFinancial ServicesWealth Management

Growth Opportunities

Responsibilities

Manages and responds to daily incoming client requests and inquiries in a timely and professional manner. Performs necessary research and maintenance to provide or facilitate solutions, and if applicable, logs and resolves customer complaints and dissatisfactions in accordance with Bank policies and procedures

Works proactively to identify potential problems and/or compliance concerns to maximize customer satisfaction and encourage relationship expansion

Executes and adheres to all federal and state regulations governing bank operations including BSA/AML requirements, as well as the Bank’s loan and deposit origination, documentation, and administration policies and procedures. Exercises discretion and ensures confidentiality of all customary and proprietary materials and data

Opens, services, and maintains wholesale deposit accounts in adherence to state and federal regulations and Bank policies and procedures

Maintains a strong working knowledge of the Bank’s Treasury Management products and services as they relate to receivables, payables, fraud prevention, and liquidity to be a subject matter expert for other Relationship Specialists

Monitors daily non-sufficient funds and unposted transaction reports, obtains necessary approvals and processes decisions, and communicates with clients and Bank personnel to facilitate timely and accurate postings

Processes payments and advances on loan accounts and transfers and stop payments on deposit accounts

Gathers, images, and files financial statements and documents as needed

Orders and/or requests pre-closing due diligence items including, but not limited to lien searches, flood certifications, business valuations, appraisals, and environmental reports. Ensures accurate completion of all required flood documentation

Completes detailed due diligence in accordance with associated regulatory requirements and bank policies and procedures to ensure quality account documentation and prevent exceptions

Collects information and/or documentation to comply with BSA/AML requirements for customer identification, customer due diligence, and beneficial ownership information including entity organizational documents, orders OFAC and Identity Verification searches, and completes associated quality assurance to ensure compliance with state and federal regulations and Bank policies and procedures

Works directly with Centralized Doc Prep to request internally prepared loan documents and ensures loan documents are reviewed for accuracy and completeness prior to closing, funding, and boarding of loans

Handles internal loan closings and coordinates external loan closings, to include engaging and working with Bank counsel, closing attorneys, and title companies, as applicable, throughout the loan document preparation and closing process

Funds and boards loans, to include reviewing requests for accuracy and preparing physical loan packages for imaging and record retention shipment

Prepares tickets, online transaction entries (OTEs), and wire transfers as needed

Manages and/or assists in the management of construction and/or development loans with oversight from the Construction Loan Specialists Group and Wholesale Banking Relationship Managers to update and maintain construction funding budgets, order inspections and title updates, and process draw requests

If in Commercial Real Estate, the Relationship Specialist will assist in the management of Builder Lines of Credit, including but not limited to managing inventory and tracking allowable exposure based on the credit approval documents, which requires granular oversight

Maintains a strong working knowledge of specialized loans, including but not limited to modified builder lines, low income housing tax credit loans (LIHTC), asset-based loans, SWAPs, participations, syndications, loans to government contractors, and loans to government entities to serve as a subject matter expert to others

Assists with reporting and clearing exceptions associated with loan and deposit accounts

Prepares loan account pay off quotes and coordinates collateral releases as applicable

Assists with the preparation of client presentation materials

Assists with maintaining data integrity for the CRM and other critical bank systems by facilitating accurate source system account assignments

Serves as subject matter expert to assist other Relationship Specialists with reviewing loan documentation prior to closing

Assists with mentoring, coaching, and training new and existing Relationship Specialists

Completes all assigned training, including but not limited to compliance training, on or before the due date

Serves as a back-up for other Relationship Specialists to ensure a balanced workload

Assists the Wholesale Support Manager/Group Leader in training, problem solving, and mentoring junior Relationship Specialists; assists with prioritizing workflow and redirecting or handling of surplus workload as needed

May participate in projects and initiatives and assist with maintaining, updating, and creating procedures; assists with creating common knowledge and consistent practices within

This role provides opportunities to begin assisting with financial statement interpretation, industry trend identification, risk rating analysis, as well as the introduction to entry level commercial underwriting concepts

Promotes an environment that supports diversity, equity, inclusion, and belonging and reflects the Atlantic Union Bank brand and culture

Performs other duties as assigned

Qualification

Commercial loan experienceWholesale banking experienceCustomer service proficiencyAnalytical skillsMicrosoft 365 SuiteBanking software knowledgeConstruction Management softwareLoan documentation expertiseTime managementInterpersonal communicationDetail orientedTeamwork abilityMentoring experience

Required

High school diploma or equivalent

Seven plus years of wholesale or consumer banking or industry related experience required

Three plus years of commercial loan and deposit experience required

Exceptional customer service and problem-solving proficiency

Superior time management

Excellent oral, written, and interpersonal communication

Very organized and detail oriented

Expert proficiency in reading and interpreting Title Policies and understanding of Real Estate Collateral

Expert proficiency in reading and interpreting UCC lien and judgment search results

Ability to prioritize and manage multiple priorities

Flexible, able to adapt to change

Ability to work independently as well as within a team environment

Outstanding analytical skills

First-rate computer skills relevant to Microsoft 365 Suite

Expert proficiency in commercial loan documentation, including specialized loans, Master Title Policies and Masters Deeds of Trust

Strong working knowledge of business deposit accounts

Extensive and strong working knowledge of banking software programs

Preferred

College degree preferred

Experience with Construction Management software, bank loan documentation software, loan origination software, CRM platforms, Core bank applications, and business online banking platforms are preferred

Management and mentor experience are beneficial