Apply on Employer Site

Service Champions Plumbing, Heating & AC · 1 month ago

Operations Administrator, Warehouse

Brea, CA

Full-time

Onsite

New Grad, Entry Level

$20/hr - $24/hr

Service Champions is a nationally recognized residential heating and air conditioning company that serves Southern California homeowners. They are seeking a detail-oriented Operations Administrator to support daily business functions, ensuring smooth operations across data management, scheduling, billing, and communication while providing cost analysis to guide decision-making.

Heating Ventilation and Air Conditioning (HVAC)Telecommunications

Responsibilities

Accurately input, update, and maintain company records and customer information

Ensure data integrity across systems

Compile and analyze operational data to identify trends and efficiencies

Prepare reports for management to support strategic planning

Manage calendars, appointments, and service schedules

Coordinate technician assignments and optimize resource allocation

Draft, send, and manage professional correspondence with clients, vendors, and internal teams

Maintain timely responses and clear communication channels

Operate Service Titan software for job tracking, invoicing, and customer management

Process billing accurately and resolve discrepancies

Monitor operational expenses and prepare cost-benefit analyses

Provide recommendations to improve efficiency and reduce overhead

Qualification

Service Titan softwareData analysisMicrosoft ExcelOperations experienceCommunication skillsOrganizational skillsProblem-solving skillsAttention to detail

Required

Proven experience in operations, administration, or office management

Strong proficiency in Service Titan or similar field of service management software

Excellent communication skills (written and verbal)

Advanced knowledge of Microsoft Excel or other data analysis tools

Ability to multitask and prioritize in a fast-paced environment

Analytical mindset with attention to detail

Preferred

Highly organized and process driven

Comfortable with both independent work and team collaboration

Strong problem-solving skills and initiative

Customer-focused with a professional demeanor

Benefits

Health insurance: Comprehensive medical, dental, and vision coverage.

Retirement plan: 401(k) with company match.

Paid time off: Generous vacation, holidays, and sick leave.

Training and development: Ongoing opportunities for professional growth and advancement.

Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.

Company

Service Champions Plumbing, Heating & AC

Service Champions is the premier plumbing, heating and air conditioning company in Southern California, serving residential homeowners in all of Orange County, and parts of LA County, San Bernardino County, and Riverside County.

Founded in 2000