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Reach3 Insights · 1 month ago

Associate Research Director/Research Director (Tech/Financial Services)

Chicago

Full-time

Onsite

Director/Executive

$110K/yr - $140K/yr

7+ years exp

Reach3 Insights is an award-winning global insights firm focused on transforming the insights industry through AI-accelerated, mobile messaging-based conversational insights. The Associate Research Director/Research Director will engage in client relationship management, lead a team of market researchers, and manage a variety of research programs to deliver actionable insights.

ConsultingMarket ResearchMarketing

No H1B

Responsibilities

Be deeply engaged in all facets of daily business operation including:

Client relationship management

Research execution & commitment fulfillment, and

Staff development

Be responsible for helping to build, develop and lead a team of diverse market researchers

Design, implement & manage a wide array of research programs & projects with a keen eye toward excellence and innovation, including:

Solution architecture, methodological design & proposal development

Operations process & project fulfillment

Analysis & creative development of impactful deliverables

Bring an exceptional drive and entrepreneurial mindset, while also being highly organized related to planning and implementing both strategic and tactical aspects of the business

Actively develop and manage large strategic client relationships

Be an enduring, positive and collaborative leader who coaches and develops junior colleagues and genuinely cares about all facets of the company, our strategy and reputation in the market

Qualification

Quantitative methodologiesQualitative methodologiesResearch project managementData visualizationQuestionnaire designClient relationship managementAnalytical skillsMicrosoft OfficeMentoringCommunication skillsAttention to detailProblem-solvingTeam leadership

Required

7 - 10 years of relevant, hands-on work experience, preferably with a supplier side organization

A strategic market researcher mindset; you are well-versed in a broad array of both quantitative and qualitative methodologies and can readily apply these toward answering client business & research objectives

Exceptional hands-on research expertise, including questionnaire design, sample frame development, field management, analysis planning, data visualization and creative report writing

Incredible attention to detail and be highly organized, with an ability to manage multiple projects at once and consistently shifting priorities and timelines

Strong written and verbal communication skills and the confidence to engage clients in methodological discussions and results read-outs

Passion to mentor junior colleagues and train the next generation of research practitioners

Skill with technology and social media, as well as online market research methodologies and technology platforms

An innate ability to find the story in the numbers, and to sift through qualitative & qualitative data to extract meaningful nuggets and insights

Creative data visualization and reporting skills – someone who develops reports that always impress colleagues and clients

A passion for unlocking the power of consumer insights to help drive agile decision making

Preferred

University or College degree

Background in Technology (Google experience is preferred) or Financial Services industries

B2B experience

Exposure to sophisticated market research practices including a wide variety of quantitative and qualitative research methods

Experience managing end-to-end market research projects, including: Designing and developing questionnaires and discussion guides, Identifying and writing up analytical findings, Visualizing and reporting quantitative and qualitative data, Report writing and taking deliverables to the next level, Working in marketing research software packages

A strong track record of mentoring & managing junior researchers

Strong Microsoft Office skills, Excel and PowerPoint, in particular, as well as a quick learner of new technologies/software

Analytical/ Logic and Reasoning orientation

Strong numeric and problem-solving orientation

Strong detail orientation

Strong client service orientation