The Jeffcoat Firm · 1 month ago
Bilingual Pre-Litigation Case Manager
United States
Full-time
Remote
Entry Level
$23/hr - $26/hr
2+ years expThe Jeffcoat Firm is committed to delivering outstanding legal representation across South Carolina. They are seeking a Bilingual Pre-Litigation Case Manager to serve as a liaison between clients, attorneys, and providers, ensuring clients feel supported throughout the legal process.
Legal
Responsibilities
Responsible for accurately documenting all case actions and client communications
Interact with clients by providing status updates and guidance on medical treatment and the personal injury process
Develop and maintain strong client relationships through responsive and empathetic communication
Collect, review, and organize relevant case documentation, including evidence and legal records, to support attorney review and case preparation
Review medical records and billing statements to support demand preparation
Draft detailed and accurate demand letters based on the case facts and medical treatment
Verify lien amounts
Collaborate with attorneys and team members to ensure all client needs and case milestones are addressed in a timely and organized manner
Qualification
Required
High school diploma or equivalent required
Bilingual Speaking (English/Spanish)
Minimum of 2 years of client-facing or customer service experience—no prior legal experience necessary
A strong communicator with excellent interpersonal, verbal, and written communication skills
Coachable, eager to learn, and open to feedback in a collaborative environment
Highly adaptable and able to stay organized while managing multiple tasks in a fast-paced setting
Strong attention to detail with a commitment to accuracy and follow-through
Proficiency in Microsoft Office
Preferred
Litify experience is a plus
Benefits
Medical, dental, and vision coverage
Parental leave
401k plan with an employer contribution
Generous vacation policy, including 12 paid holidays
8 hours of volunteer time off per quarter
Company
The Jeffcoat Firm
The Jeffcoat Firm is a personal injury and car accident law firm located in Columbia to service all accident victims in the Midlands.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Michael Jeffcoat ⭐️⭐️⭐️⭐️⭐️
Chief Executive Officer & Chief Legal Officer
Kim Jeffcoat
Chief Operating Officer
Recent News
2025-05-08
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