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Cypress HCM · 1 month ago

UX Writer - Health

Mountain View, CA

Contract

Hybrid

Senior Level

$57/hr - $75/hr

5+ years exp

Cypress HCM is looking for a UX Writer to join their Digital Health Team to create user-centric content for health and wellness apps. The role involves collaborating with product managers, designers, and researchers to develop clear and concise health-related content that helps users manage and improve their health.

Human ResourcesInformation TechnologyStaffing Agency

Growth Opportunities

Responsibilities

Delivering clear and concise text that’s user centric and consistent across health-related features and apps for a global user base

Working closely with PM, Design, and Research to address internal stakeholder and user needs while aligning with the company writing style

Supporting researchers’ study protocols and attending usability studies online

Supporting content needs for Health product managers in Korea: Editing draft content, creating new content based on product descriptions, managing content-review cycles, and submitting final content to proprietary translation system

Collaborating and brainstorming with other UX writers to ensure consistent UI content style, team processes, and communication with various internal stakeholders

Being proactive, knowing current trends in health writing, and bringing innovative solutions to current problems

Qualification

UX WritingHealth-related contentCollaboration with stakeholdersMobile app contentUser experience best practicesContent strategyFlexibleCreativeOrganizedAI toolsMicrosoft OfficeFigmaSlackAdobe AcrobatMedical devicesCommunication skillsDetail-oriented

Required

Bachelor's or graduate degree in English, Journalism, Technical Writing, Public Health or related field

5+ years of UX Writing experience

Experience creating and revising content in collaboration with global stakeholders

Experience writing short- and long-form health-related content for general consumers

Experience working closely and proactively with design and product functions

Fluent in best practices for user experience and UX Writing

Ability to communicate content/copy direction in a clear and respectful way to different audiences using excellent written, verbal, and presentation skills

Ability to adjust quickly to changes in product direction or design

Comfortable revising content based on user research and stakeholder feedback

Flexible, entrepreneurial spirit; can think creatively; and enjoys working collaboratively to find solutions in sometimes ambiguous situations or within constraints

Organized, detail-oriented, and results-driven

Preferred

Experience writing content for mobile/wearable apps for general consumers

Experience showing initiative regarding content design, strategy, and process

Experience with the following apps: Microsoft Office—especially Excel, Word, PowerPoint, and SharePoint—Figma, Slack, Adobe Acrobat

Experience using AI tools for generating and editing content

Experience writing content and 'Instructions for Use' for medical devices or Software as a Medical Device (SaMD) and using a quality management system or application lifecycle management system