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Lockheed Martin · 1 month ago

Payroll Metrics & Defects Lead

Bothell, WA

Full-time

Hybrid

Senior Level

Lockheed Martin is a global aerospace and defense company. The Payroll Metrics & Defects Lead will drive data-driven quality for payroll processes, establish metrics frameworks, and partner with teams to resolve issues and ensure compliance during the OneLM X transformation.

AerospaceCyber SecurityMachinery ManufacturingMilitaryNational SecurityRemote SensingSecurity

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Define & maintain a comprehensive payroll‑metrics strategy – identify key performance indicators (KPIs); develop dashboards and scorecards for leadership

Own the end‑to‑end defect lifecycle – log, prioritize, assign, and track all payroll‑related defects (functional, integration, data‑quality, regulatory) using the designated ALM tool (e.g., Azure DevOps, JIRA, SAP Solution Manager)

Facilitate root‑cause analysis – lead defect‑triage sessions with functional, technical, and 3rd‑party teams; produce corrective‑action plans; drive implementation of permanent fixes

Collaborate with Scrum teams – work closely with the Scrum Master, Product Owner, and development team each sprint to ensure defect backlog is groomed, prioritized, and aligned with the project roadmap

Monitoring & validation – Monitor metric data in near‑real time and to automatically flag anomalies and effectively manage them

Report & communicate insights – produce regular (weekly, sprint, monthly) metric reports and executive‑level status updates; highlight trends, risk areas, and improvement opportunities

Ensure compliance & audit readiness – confirm that all defect resolutions and metric data meet internal governance

Mentor & develop team members – coach junior analysts on metric design, defect tracking, and analytical best practices; champion a culture of continuous improvement

Support post‑go‑live hyper‑care – provide rapid defect response and metric monitoring during the hyper‑care window to guarantee a smooth transition to production

Qualification

SAP SuccessFactorsDefect managementMetrics strategyRoot-cause analysisCoaching junior analysts

Required

US Citizenship is required due to system access

Preferred

Experience with SAP SuccessFactors/EC/ECP

Experience delivering metrics and defect-management support for a transformation program such as OneLM X, Cloud-First, or AI-Driven Modernization

Proven record of coaching/co-leading junior analysts or a small team

Benefits

Flexible work schedules

Comprehensive benefits investing in your future and security

Company

Lockheed Martin

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Lockheed Martin is a global security and aerospace company that specializes in advanced technology systems, products, and services. It is a sub-organization of Lockheed Martin.

Founded in 1912