Apply on Employer Site

Exact Sciences · 1 day ago

Sr Key Account Manager Screening Solutions, Quebec

California, United States

Full-time

Onsite

Senior Level

5+ years exp

Exact Sciences is dedicated to changing how the world prevents, detects, and guides treatment for cancer. The Sr Key Account Manager Screening Solutions will drive product growth and market penetration for screening solutions in Canada by focusing on strategic relationships with healthcare providers, enhancing customer relationships, and implementing business and account plans.

BiotechnologyHealth DiagnosticsManufacturingMedical

No H1B

Responsibilities

Generate deep insight into Canadian healthcare ecosystems and market landscape to identify opportunities for improved patient outcomes through integration of screening solutions

Analyze the treatment journey across the local system of care to identify account opportunities and work with HCPs to improve clinical decision making and population health outcomes

Build a network of relationships within accounts to gain insight into system, customer, and patient unmet needs, including clinical stakeholders and administrators

Capture information on customer interactions using CRM tools, including point of contact information, sales call activities, market intelligence, funnel development, and other data points

Synthesize data from formal and informal sources to understand the evolving local care system, leveraging tools such as Engage (CRM), Excel, Tableau, and available research to make data-driven decisions

Develop and implement business and account plans to increase visibility and awareness of screening products and maximize opportunities and sales growth

Lead the implementation of customer-specific engagement approaches that evaluate and address customer needs, collaborating with internal stakeholders including Medical Affairs, Marketing, and Screening Advocates

Inform, educate, and enable target physician and stakeholder groups about screening products and value propositions, equipping them to make informed decisions about product choices

Proactively drives business growth by focusing on customers with highest potential and initiating connections to uncover unmet needs and opportunities

Seek regular feedback from customers about their experience, service, satisfaction, and perceived value

Lead successful implementation of account plans through collaboration and coordination with key internal stakeholders to develop and execute strategies, enhance customer satisfaction, and improve patient outcomes

Ensure execution of targeted tactics to deliver business goals in coordination with cross-functional stakeholders, including Account Managers, Marketing, Sales Operations, and Internal Sales Support

Communicate a clear and compelling description of customer needs and opportunities to internal stakeholders to mobilize resources and shape solutions

Ensure business is conducted to the highest ethical and professional standards, consistent with company guidelines, policies, and regulatory requirements

Strong verbal and written communication skills, including strong questioning and listening skills

Confident, professional, and credible presence

Strong presentation skills: ability to effectively convey concepts in a clear, concise, and professional manner through telephone and face-to-face interactions

Excellent interpersonal, time management, and organizational skills

Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork

Support and comply with the company’s Quality Management System policies and procedures

Maintain regular and reliable attendance

Ability to act with an inclusion mindset and model these behaviors for the organization

Ability to work designated schedule

Ability to work nights and/or weekends, as needed

Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day

Ability to work on a computer and phone simultaneously

Ability to travel up to 90% of working time away from work location, may include overnight/weekend travel

Qualification

Canadian healthcare systemPharmaceutical sales experienceStakeholder engagementCRM tools proficiencyData-driven account planningEarly cancer detection solutionsBilingual (English/French)Communication skillsNegotiation skillsPresentation skillsInterpersonal skillsTime managementOrganizational skills

Required

Bachelor's Degree in Life Sciences, Business, or related field; advanced degree preferred

5+ years of experience in pharmaceutical or diagnostics sales, preferably in oncology or screening

Demonstrated ability to perform the essential duties of the position with or without accommodation

Deep understanding of Canadian healthcare system, reimbursement pathways, and screening protocols

Strong communication, negotiation, and stakeholder engagement skills

Experience with CRM tools and data-driven account planning

Possession of a valid driver's license; no suspended, revoked, surrendered, invalid, etc. allowed

Legal authorization to work in the country of employment without current or future sponsorship