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Inspiration Corporation · 1 month ago

Workforce Development Manager

Chicago, IL

Full-time

Onsite

Mid, Senior Level

$65K/yr - $70K/yr

4+ years exp

Inspiration Corporation is dedicated to connecting people and creating opportunities through access to social services, job training, housing, and food. The Workforce Development Manager oversees the recruitment, intake, foodservice and career development training, case management, job placement and job retention components of the workforce development programs to support participants in achieving their employment and economic security goals.

Non ProfitSocialTraining

Responsibilities

Demonstrate Inspiration Corporation’s Core Values

Exhibit professionalism and high standards in all aspects of performance

Ensure the efficient and effective delivery of services with dignity and respect in accordance with the agency’s mission

Work with all departments as appropriate to ensure that the needs of the agency’s participants are addressed

Attend department, cross-department and agency meetings. Serve on agency Senior Leadership Team and Leadership Team. Attend Board of Director meetings. Attend and present in Board committee meetings as requested

Manage the work of workforce development staff to ensure the delivery of high-quality services, including hiring, supervision, regular one-on-one check-ins, staff development and completion of required trainings and performance review and evaluation

Oversee and assist with the implementation of all workforce development programming including: 1) participant recruitment, intake, assessment, enrollment and referral partner relationships and referral processes; 2) participant training, job readiness skill development, technological literacy, job placement and retention services, wrap-around service provision internally and through external partners; 3) supporting navigation of long-term career pathways; 4) employer engagement strategy and employer recruitment; and 5) participant graduation ceremonies and recognition events for employers, participants and other key stakeholders; (6) peer support and graduate engagement

Provide leadership to ensure successful collaboration of workforce development and social enterprise activities, including restaurant and catering operations, training and support, transitional jobs employment, unsubsidized employment goals and career advancement

Ensure the delivery of quality services for all program participants

Meet or exceed goals for workforce development programs and social enterprise

With Chief Program Officer, establish agency policy and protocol in the area of workforce development

Work with Chief Program Officer to develop new or modify existing workforce services to meet the needs of program participants, the agency’s goals and principles, and the requirements of program funders. Modify or develop new programs, policies and protocols as needed

Ensure excellence in data quality through appropriate and timely record-keeping, data collection and reporting, including physical and electronic information, as required for internal management and external funding sources and regulatory agencies. Prepare for and oversee program audits

Support the Finance Department in preparing and monitoring the program’s budget. Manage discretionary costs, ensure accuracy and timeliness of records and reporting, stay within budget, and make realistic budget projections

Support marketing and communications efforts through collaboration with Development, Restaurant and Catering Operations, and Executive Teams. Lead or participate in site visits from public and private funders

Lead or contribute to the preparation of government contract applications and private funding for the program in conjunction with the Executive Team, Finance and Development Departments

Utilize latest data and current thinking within the workforce development field to inform the program development process. Attend appropriate external workshops and seminars and participate with internal planning processes. Partner with other programs, including Housing and Homeless Engagement Services, to advance the mission of the agency

Stay abreast of and research potential funding opportunities to support the program

Develop and maintain relationships with other nonprofit organizations to support recruitment efforts and locate and coordinate support services for clients

Responsible for the Lori & Ron Jericho Memorial Education Funds program, including: recruitment, enrollment, submitting or overseeing financial support of scholars, recording and reporting data; ensuring participant completion, employment and retention metrics are met and relevant data collected

Represent the agency at contractor meetings and to the community through participation in site visits; membership in professional organizations; participation at relevant events and with collaborative organizations; and involvement in the communities that surround the agency’s service area

Respond to and resolve participant complaints, concerns, and grievances when they cannot be resolved by other program staff

Qualification

Workforce development managementStaff supervisionGovernment contract reportingData collectionBudget managementComputer skillsMicrosoft Office proficiencyCollaboration skillsProblem-solving skills

Required

Four or more years of related experience are required

A bachelor's degree from an accredited four-year college or university, or equivalent experience, is required

Strong computer skills are essential, including proficiency in Windows operating systems and Microsoft Office

Preferred

Experience with supervising staff and reporting on government contracts such as Department of Family Support Services, SNAP Employment and Training, Job Training and Economic Development, etc

Company

Inspiration Corporation

In an atmosphere of dignity and respect, Inspiration Corporation connects people and creates opportunity through access to social services, job training, housing, and food.

Founded in 1989

Chicago, Illinois, USA

51-200 employees