Western Alliance Bank · 1 month ago
Operations Strategy Execution Manager
Westlake Village, CA
Full-time
Onsite
Senior Level
5+ years expAmeriHome Mortgage, a Western Alliance Bank company, is seeking an Operations Strategy Execution Manager to enhance and streamline their operations processes. The role involves conducting assessments, managing vendor relationships, and identifying opportunities for automation and process improvement.
BankingFinanceFinancial Services
Responsibilities
Conduct detailed assessments of our current operation process on an ongoing and regular basis
Work with various departments to enhance and streamline the operations process for AmeriHome
Maintain a consistent and constant flow of communication with team members and managers
Participate in managing various vendors, addressing reporting needs, and leading user acceptance testing on different applications
Map end-to-end workflows (source docs, field source, impacts to other roles, alerts, business rules etc.)
Identify opportunities to streamline process, reduce cycle times, improve ILQA and QC quality
Identify opportunities between operations and training team (Gap analysis)
Coordinate application release impacts with the Training team; assist with creation of job aids as applicable
Enhance user experience with Encompass and implement permanent fixes for workarounds
Identify opportunities to leverage automation with AI, robotics/machine learning
Find and vet out vendors to this regard
Identify risks in our process (HMDA, CFPB, TRID etc…)
Create and present relevant information (trends, accomplishments, opportunities, etc.) as needed for management meetings
Act as a liaison between operations and BSA/BI
Qualification
Required
5+ years of related experience in Process Analysis, Process Ownership or similar field
High school diploma required
Intermediate knowledge of residential mortgage industry in Correspondent or Retail Lending including; sales, operations, capital markets and/or other residential mortgage products and services
Entry level knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
Intermediate to advanced experience with Microsoft SQL Server and Excel VBA
Intermediate to advanced experience with mortgage software (Encompass)
Advanced speaking and writing communication skills
Preferred
Bachelor's degree in related field preferred
Benefits
Competitive salaries
An ownership stake in the company
Medical and dental insurance
Time off
A great 401k matching program
Tuition assistance program
An employee volunteer program
A wellness program
Company
Western Alliance Bank
Western Alliance Bank is a banking firm that offers commercial and business banking solutions.
Founded in 1994Phoenix, Arizona, USA
1001-5000 employees
H1B Sponsorship
Western Alliance Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (42)
2024 (30)
2023 (49)
2022 (28)
2021 (13)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
$400M2025-11-19Post Ipo Debt· $400M
2005-06-30IPO
Leadership Team
Tim Boothe
Chief Operating Officer
Barbara Kennedy
CHRO, EVP
Recent News
Morningstar.com
2026-01-09
Company data provided by crunchbase