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UL Solutions · 2 days ago

Business Manager

Greater Chicago Area

Full-time

Hybrid

Director/Executive

$125K/yr - $150K/yr

10+ years exp

UL Solutions is a global leader in applied safety science, focused on transforming safety, security, and sustainability challenges into opportunities. The Business Manager role involves developing and executing commercial and operational strategies to drive growth and profitability while ensuring customer satisfaction and managing P&L activities.

AdviceAnalyticsEducationPublic Safety

Responsibilities

Develops, executes and implements Commercial and Operational strategy to drive organic/inorganic growth and profitability while ensuring customer satisfaction through a deep understanding of the customer and market intelligence

Responsible for P&L activities and budget development

Accountable for ensuring financial targets (revenue, profit, enterprise value, etc..) are met

Responsible for managing costs, reporting and forecasting, workflow overviews and providing input into growth targets for customers and segments

Closely monitors and manages revenue activities, including unbilled, aging and inactive projects, work on hand analysis to ensure balance of demand and throughput

Implements and executes capacity and capability strategies and successfully translate customer needs into an operational plan to fulfill projects with the right resources (availability, skillset)

Drives and leads initiatives to identify new and/or additional business opportunities

Anticipates customer needs by creating strong partnerships with Sales and Business Development

Ensures there is sufficient pipeline of opportunities, orders to meet overall P&L budget

Drives Price, Promotion, Service offering for dedicated Segment to maximize DCM/AOI

Provides proactive solutions for new business opportunities to secure revenue, profit margin, market share and customer satisfaction

Builds customer intimacy and establishes strong relationships through customer visits, analyzing business data and market trends

Participate in client seminars, conferences and trade shows

Manage capex intensive investments to meet agreed timeline with deliveries in order to meet Long Range Plan commitments

Manages initiatives and resources to meet DCF and ROI targets on schedule

Manages segment specific M&As to ensure integration and ensuring overall timeline is kept

Participates in M&A deal process and is responsible for meeting the deal economics and targets for DCF/ROI

Drives a high performing team by managing the performance and development of team members

Operates effectively in the UL matrix to actively support and drive high performance culture changes, transformation efforts and people engagement

Holds team and self-accountable for results, defines accountabilities and establishes performance objectives and metrics to execute strategy

Develops and coaches by providing, training, career counseling, feedback, guidance to drive high performance and morale

Ensures understanding of and compliance with all established policies and requirements

Communicates and exemplifies ULs Vision and Mission

Leads, promotes and embraces change for self and team

Collaborates and builds trust within the organization and with customers to meet or exceed their expectations

Develops strong, flexible cross-functional networks and global relationships to promote becoming the fastest, highest quality and most customer-friendly organization

Coaches and mentors employees to do the same

Qualification

Business AdministrationManagement ExperienceFinancial AcumenCapex Project ManagementStrategic PlanningCross-Functional LeadershipCoaching SkillsAnalytical SkillsCultural AwarenessCommunication Skills

Required

University degree (equivalent to a Bachelors degree) in Business Administration, Management, Engineering or related field plus generally ten years directly related experience

Solid experience as lead or participant in cross-functional or global projects or worked in multiple functions or regions

Experience in leading highly technical staff and commercial staff a must, either via dedicated experience or via general management

Demonstrates business acumen skills and has via experience in Leading diverse business an advanced understanding of how decisions impact business results, management concepts such as effectively building a diverse team and planning and thinking strategically

Demonstrates financial acumen and has a clear understanding of how business decisions impact DCF/ROI

Demonstrates the ability to manage employee performance through development of performance expectations and goals, managing employee relations issues, identifying and addressing training needs, planning and executing against required staffing levels and assisting in operational planning

Demonstrates the ability to make the complex simple and present information in a concise, relevant and powerful manner

Demonstrates the ability to analyze and interpret a wide variety of materials including analyses, data, financial reports and/or legal documents

Demonstrates the ability to take calculated risks and plan for contingencies

Demonstrates the ability to listen, learn and coach

Demonstrates the ability to work in and understand diverse cultural environments