JENNY BIRD · 1 month ago
Production and Quality Assurance Manager (Seasonal Contract)
United States
Full-time, Contract
Remote
Senior Level
$100K/yr - $115K/yr
7+ years expJENNY BIRD is Canada’s leading fashion jewelry brand, known for its elevated design and quality craftsmanship. The Seasonal Production Manager will oversee all aspects of jewelry production, ensuring timely delivery and quality standards while acting as a liaison between internal teams and global suppliers.
FashionJewelryProduct DesignRetail
Responsibilities
Oversee end-to-end production management across all jewelry categories, from PO placement through to final delivery
Issue purchase orders and manage daily follow-ups with international suppliers to ensure production is on schedule
Proactively identify, communicate, and mitigate potential risks or delays
Maintain an Open Order Report to track and monitor the status of all incoming POs for internal visibility
Provide weekly production status updates to internal stakeholders, flagging risks and offering solutions when needed
Act as the primary point of contact between suppliers and internal teams regarding production timelines, deliverables, and issue resolution
Collaborate closely with Product Development, Operations, and Planning teams to ensure alignment on delivery schedules and production priorities
Support QA processes, including managing the PP (Pre-Production) and TOP (Top of Production) sample review cycles
Create and maintain Production Detail Decks to be shared with both suppliers and 3rd party QC partners for inspection reference
Maintain daily contact with our third-party QC team to ensure all inspections are completed on time and that any issues are addressed promptly
Ensure all manufacturers adhere to compliance standards for the destination region, including but not limited to REACH and Prop 65
Coordinate annual audits for all suppliers and maintain a central record of updated compliance certifications
Monitor factory compliance in line with JENNY BIRD’s sustainability and ethical sourcing standards
Work collaboratively and transparently across all departments, contributing to a culture of open communication and continuous improvement
Help identify and implement process improvements across the production workflow to drive efficiency and clarity
Qualification
Required
7–10+ years of production management experience, ideally in the jewelry or accessories industry
Deep understanding of jewelry manufacturing processes including casting, plating, polishing, stone setting, and finishing
Proven track record in PO placement and management, vendor follow-up, and managing production timelines
Experience working with overseas suppliers (especially in India, China, Thailand, Vietnam); and able to build strong supplier relationships
Strong understanding of quality assurance protocols, including working with 3rd-party QC teams and interpreting inspection reports
Familiarity with compliance standards such as REACH, Prop 65, and Responsible Jewelry Council guidelines
Strong verbal and written communication skills; must be able to clearly and effectively communicate with internal teams and suppliers
Proficient in Excel and Google Suite
Strong cross-functional collaboration skills and a team-player mindset
Ability to work in a fast-paced, deadline-driven environment while maintaining a high level of accuracy
Passion for product quality and customer experience
Preferred
Experience with Netsuite
Company
JENNY BIRD
Jenny Bird is a fashion accessories brand that specializes in luxury fashion jewelry design for women.
51-200 employees
Funding
Current Stage
Growth StageRecent News
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