ARCO a Family of Construction Companies · 1 day ago
Services Owner, Network Engineer
Brentwood, MO
Full-time
Onsite
Senior Level
5+ years expARCO, a Family of Construction Companies, is seeking a Service Owner, Network Engineer to join their technology team. The role involves designing, deploying, and managing LAN, WAN, and remote networks while overseeing daily operations and managing vendor SLAs.
ArchitectureCivil EngineeringConstructionInterior Design
Responsibilities
Meet with the businesses to design and implement new networks nationwide
Diagnosing and resolving network issues at our branch offices and remote workers
Own and escalate complex issues to vendors as needed
Work with Internet providers to expand and deliver new services
Create and maintain user manuals, FAQs, and training materials
Train new hire associates
Assist in configuring and deploying conference room equipment
Manage Network Access Control systems
Execute tasks to ensure new sites and existing sites maintain a service within levels. Work within the Azure, Meraki, SolarWinds, Portnox, and other network tools
Operational Expertise - Anticipate and prioritize customer needs, with a desire to fix the “why” behind the issues, not just closing a ticket. Supports the operations of the company using the OSI model to make meaningful changes
Process-Driven Mindset - Analyze business needs, deconstruct network workflows, and look for long-term process improvements
Communication - Deliver clear, concise, and inspiring messages that inform, align, and instill confidence when issues arise
Influence - Build trust and strong partnerships with cross-functional teams to deliver the best support to our customers
Qualification
Required
5-7 years supporting Cisco Meraki networks and VPN technologies
2-4 years of supporting wireless and wired networking exceeding 200 associates
Experience deploying networking from the conception through utilization
2-4 years with experience monitoring and configuring networks in Azure
The role would require up to 30% travel
Strong leadership, communication, and stakeholder management skills
Configuring and Managing NAC (Network Access Controls) solution. Portnox experience is a plus
Experience in construction, engineering, or related industries with complex network compliance needs
Experience working with conference room solutions and other AV related device
Benefits
Industry-leading performance-based bonus program
Employee Stock Ownership Plan (ESOP)
Traditional and Roth 401k
Tuition reimbursement for associates
Scholarship for associates’ children up to $28,000 per child
1-month paid sabbatical after every five years of employment, plus $5,000 for travel
1-week paid volunteer leave each year
100% charitable match
Medical, dental, and vision insurance coverage
100% paid 12-week maternity leave
Company
ARCO a Family of Construction Companies
ARCO's goal is the same today as it was when we founded the company 30 years ago – to be the best design-build contractor in the industry and to serve our clients with expert skill and high integrity.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Beth Hill, PHR
Chief Human Resources Officer
Jordan Hankins
Human Resources Business Partner
Company data provided by crunchbase