Berkley Technology Services ยท 1 week ago
AVP, Policy and Billing Product Management
Manassas, VA
Full-time
Onsite
Director/Executive
10+ years expBerkley Technology Services (BTS) is a dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. The AVP, Policy and Billing Product Management will lead the strategic direction, development, and execution of policy administration and billing solutions across the commercial insurance portfolio, overseeing a team of product managers and analysts to ensure alignment with business goals and customer experience excellence.
Information TechnologyProject ManagementSoftware
Responsibilities
Define and execute the product vision and roadmap for policy administration and billing platforms
Align product strategy with underwriting, claims, finance, and IT to support growth, profitability, and operational efficiency
Champion modernization initiatives including digital transformation, automation, and AI integration
Lead, mentor, and develop a high-performing team of product managers and analysts
Establish clear goals, performance metrics, and career development plans
Foster a collaborative, accountable, and innovative team culture
Own end-to-end lifecycle of policy and billing products including ideation, prioritization, development, launch, and optimization
Drive backlog grooming, sprint planning, and release management in partnership with Agile delivery teams
Ensure products meet business requirements, user needs, and compliance standards
Serve as the primary liaison between business units, technology teams, and external vendors
Facilitate cross-functional collaboration to gather requirements, resolve issues, and deliver integrated solutions
Communicate product strategy, progress, and outcomes to executive leadership
Demonstrate strong negotiation and influencing skills to align diverse stakeholder interests, secure resources, and drive consensus across competing priorities
Monitor and improve product performance using KPIs such as billing accuracy, policy issuance speed, and system uptime
Oversee vendor relationships and third-party integrations related to policy and billing systems
Ensure adherence to regulatory and audit requirements across all product initiatives
Qualification
Required
Bachelors Degree in Computer Science, Information Technology, Information Systems, or a related discipline. Equivalent experience and/or alternative qualifications will be considered
Minimum 10 years of experience in commercial insurance product management (not insurance product, but technology product such as Guidewire), with at least 5 years in a leadership role
Proven success managing large teams and complex product portfolios
Strong Guidewire implementation experience and deployment across PolicyCenter and BillingCenter
Led at least one large-scale, multi-year policy system transformation program, preferably involving legacy system replacement or modernization
Deep understanding of policy administration and billing systems (e.g., Guidewire, Duck Creek)
Strong analytical and problem-solving skills; data-driven decision maker
Exceptional negotiation and influencing skills, with the ability to drive alignment and decision-making across senior stakeholders
Excellent communication, collaboration, and stakeholder management abilities
Familiarity with Agile methodologies and product management tools (e.g., Jira, Aha!)
Company
Berkley Technology Services
Berkley Technology Services offers networking, software development, UI/UX design, project management and IT shared services.
201-500 employees
H1B Sponsorship
Berkley Technology Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (5)
2023 (5)
2022 (12)
2021 (6)
2020 (3)
Funding
Current Stage
Growth StageLeadership Team
Evan Krueger
Software Engineer CoOp
Jennifer Mignone, SHRM-CP
Senior Human Resources Business Partner
Company data provided by crunchbase