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Iron Mountain · 1 month ago

Director, Digital Solutions Implementations

Dallas, TX

Full-time

Hybrid

Director/Executive

$159K/yr - $212K/yr

12+ years exp

Iron Mountain is a global leader in storage and information management services, and they are seeking a Director of Digital Solutions to lead end-to-end content and workflow automation for both physical and digital assets. This role involves managing a team that bridges customer requirements with internal operational execution to ensure efficient and scalable solutions are implemented.

Big DataCloud StorageDigital SignageInformation ServicesSecuritySoftware

H1B Sponsor Likely

Responsibilities

Own the end-to-end delivery of customer-facing imaging and workflow automation solutions, ensuring stability, scalability, and adherence to SLAs for throughput, quality, and accuracy

Lead and develop a multi-layered team of solution architects, technical specialists, and managers responsible for designing and implementing document automation workflows (capture, indexing, classification, exception handling, tracking, and reporting)

Translate customer requirements into standardized, repeatable solutions that optimize internal operations for efficiency, scalability, and cost reduction

Oversee the design and deployment of intelligent document processing (IDP), AI/ML, and workflow orchestration technologies (e.g., Kofax, Azure Document AI) to minimize manual effort and accelerate processing

Partner with internal operations leadership to ensure seamless integration of solutions into production workflows, supporting long-term operational efficiency and scalability

Manage engagement-level P&L, ensuring projects deliver on financial, timeline, and performance commitments

Serve as management escalation point for customers and internal stakeholders, resolving issues, aligning expectations, and strengthening partnerships

Qualification

Digital transformationWorkflow automationIntelligent document processingAI/ML integrationContent managementP&L managementAgile methodologiesCustomer engagementLeadershipCross-functional team management

Required

Bachelor's degree in Computer Science, Information Systems, Technology, or a related field

12+ years of progressive experience in solution delivery, workflow automation, or digital transformation, with at least 5+ years in a senior leadership role managing managers and cross-functional teams

Proven track record of leading large-scale implementation programs involving content management, document automation, IDP/OCR, and workflow orchestration technologies

Strong understanding of business process automation, intelligent document processing (IDP), AI/ML integration, and cloud-based workflow platforms (e.g., Kofax, Azure Document AI, or equivalent)

Experience managing P&L or budget ownership at the engagement, program, or organizational level

Strong background in governance, compliance, and delivery methodologies (e.g., Agile, PMI, ITIL, or equivalent)

Travel 50% or as necessary

Preferred

Master's degree

Company

Iron Mountain

Glassdoor3.6

Iron Mountain offers storage, asset lifecycle management and information management services to companies.

Founded in 1951

Boston, Massachusetts, USA

10001+ employees

http://www.ironmountain.com

H1B Sponsorship

Iron Mountain has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2022 (1)