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Clinica Sierra Vista · 2 months ago

Receptionist-CHC - Family Health Center CHC

Bakersfield, CA

Full-time

Onsite

Entry Level

$21/hr - $25/hr

2+ years exp

Clinica Sierra Vista is one of the largest Federally Qualified Health Centers in the Nation, dedicated to serving diverse communities. They are seeking a Receptionist-CHC to support clinical and administrative operations by providing excellent customer service, managing patient flow, and ensuring effective communication between patients and clinical staff.

Health CareHealth InsuranceMedical

H1B Sponsor Likely

Responsibilities

Welcomes and greets patients/ visitors to the department in a manner that is helpful and friendly; determines purpose of visit and direct patients/visitors to appropriate person or department(s)

Check’s in and registers patients upon arrival

Assists in coordination of patient flow to allow the clinic to serve an adequate number of patients as established by grant requirements

When scheduling appointment(s), carefully screens patients for required demographics, and can identifies new and established patient visits based on the Clinica Sierra Vista scheduling policy

Informs patient of any existing balance noted in computer during registration and educate on future balances and financial responsibility for services rendered

Provides information to Clinic callers according to the Clinic’s Policies and Procedures; transfers calls as needed

Must exercise utmost diplomacy and tact to provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements

Verifies method of payment for service (Medi-Cal, Medicare, private insurance, private pay, Healthy Families, etc.) and collects data and/or co-payment as appropriate

Completes daily batch reports and cash collections drop following daily operations and ensures reports are forwarded appropriately and timely to accounts receivable

Exercises problem-solving and conflict resolution skills when handling patient complaints; refers patient complaints to appropriate designated personnel as needed

Performs day-to-day administrative functions and general office duties including but not limited to word processing, copying, filing, faxing, answering phones and data entry

Performs all duties in support of successful EHR/EPM utilization

Performs other duties as may be required. See attachment for full job description

Qualification

Medical setting experienceMA CertificateEHR/EPM utilizationCustomer service skillsCommunication skillsProblem-solving skillsConflict resolution skills

Required

High School graduate or equivalent

Must be 18 years of age

Minimum of two years experience in a medical setting

Knowledge of community; skilled in communicating with people and understanding their problems

Should believe in health care with dignity for all

MA Certificate

Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval

Benefits

Health coverage for you and your family

Generous number of vacation days per year

A robust wellness plan and health club discounts

Continuing education assistance to grow and further your talents

403(B) plan with company matching

Company

Clinica Sierra Vista

Clinica Sierra Vista is a healthcare organization that provides medical, counseling, behavioral and insurance services.

Founded in 1971

Bakersfield, California, USA

1001-5000 employees

https://www.clinicasierravista.org

H1B Sponsorship

Clinica Sierra Vista has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (5)

2024 (10)

2023 (11)

2022 (2)

2021 (10)

2020 (7)