Rite-Hite ยท 1 day ago
Applications Analyst
Rite-Hite is the global leader in loading dock and door equipment, and they are seeking an Applications Analyst to support their Interior Solutions Group. In this role, you will provide pre-sale application support, ensuring products are applied correctly and configured accurately while collaborating with various teams.
Responsibilities
Review specifications, site surveys, approval drawings, construction documents, blueprints, and basic CAD files
Provide application recommendations, configuration support, and technical guidance to sales reps and customers
Troubleshoot basic application issues and escalate complex items to engineering or product management
Handle inbound calls and emails with professionalism and urgency
Assist outside sales personnel with quotes and product configurations using Salesforce
Respond to requests for manuals, technical data, parts information, and product literature
Build strong, long-term relationships with our distribution network to support repeat business
Coordinate with engineering, product management, manufacturing, and applications teams to communicate unique application needs
Participate in sales meetings, ISG product training, and occasional trade shows
Support continuous improvement by adhering to quality system procedures
Maintain accurate records of quotes, project information, and correspondence in Salesforce and other systems
Ensure organized document management and a clean workflow across all assigned projects
Qualification
Required
High school diploma or equivalent
2+ years in technical sales support, applications engineering, or a similar role involving product configuration or application analysis
Strong communication skills and comfort working directly with customers and sales representatives
Strong computer proficiency, including the ability to learn new systems, work within CRM tools, and navigate technical software or databases
Basic troubleshooting ability and interest in learning industrial equipment applications
Preferred
Technical training or coursework in mechanical systems, industrial technology, or CAD
Experience in manufacturing, industrial equipment, or material handling environments
Ability to interpret and make minor edits to CAD drawings
Familiarity with construction documents, blueprints, or CAD drawings
Experience using Salesforce or similar CRM tools
Knowledge of barrier systems or safety products
Exposure to continuous improvement or quality system procedures
Benefits
Comprehensive medical, dental, and vision coverage
Life and disability insurance
A robust well-being program with an opportunity to receive an extra day off and more
A strong retirement savings program with 401(k), company match, and profit sharing
Paid holidays
Vacation time
Personal/sick days each year
Company
Rite-Hite
Rite-Hite is a manufracturer of loading dock equipment, industrial doors, safety barriers, HVLS fans, industrial curtain walls.
Funding
Current Stage
Late StageRecent News
2025-10-30
vcnewsdaily.com
2025-10-30
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