First Citizens Bank · 1 day ago
Director Enterprise Data
Morristown, NJ
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expFirst Citizens Bank is modernizing the way customer data powers their business, seeking an experienced Director of Customer Master Data Management (MDM) to lead their enterprise data strategy. This role will drive the design and execution of a SaaS-based Customer MDM platform, ensuring a trusted view of customers and enhancing the bank's capabilities across various functions.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Partners with senior leaders to identify and determine areas of innovation, process improvement and data management strategies that develop and enhance the Bank's capabilities
Serves as an expert data resource to other management, associates, and project teams
Maintains a strong knowledge of current and emerging technologies or trends impacting the financial service industry
Manages and guides direct reports ensuring accuracy of work, process improvements and efficiencies
Establishes and monitors expectations to achieve company and department goals
Manages the performance, training, and evaluation of assigned staff
Maximizes team achievements by providing professional development
Provides strategic direction and oversight to projects and process improvements that enhance the quality, management, and storage of enterprise data
Directs a team of lower-level management and associates that facilitate initiatives and data management and improve profiling, exception reporting, data analysis, and issue resolution
Delegates work tasks and makes adjustments as needed to ensure the appropriate data governance
Creates, implements, and ensures execution of data policies and procedures to be used both within the department and enterprise-wide
Facilitates feedback from leaders to identify potential initiatives and areas of improvement within data management
Drives data validation and reporting to ensure the quality and completeness of data prior to business use
Directs the creation and maintenance of technical documentation for the Enterprise Data Warehouse
Makes modifications as necessary to Enterprise Data Warehouse processes to enhance efficiencies
Qualification
Required
Bachelor's Degree and 10 years of experience in Risk Management including Enterprise Data Warehouse OR High School Diploma or GED and 14 years of experience in Risk Management including Enterprise Data Warehouse
Proven experience implementing SaaS-based MDM solutions within large, complex banking or financial services organizations
Deep expertise in delivering end-to-end Customer MDM capabilities — from data modeling and integration to governance and operationalization
Strong understanding of commercial and consumer financial systems and processes that feed and depend on enterprise customer data
Demonstrated success leading teams of product owners and business analysts, and collaborating effectively with engineering, data, and business stakeholders to deliver enterprise-scale solutions
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
C
Craig Nix
Chief Financial Officer
Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
Recent News
2026-01-06
2025-12-22
Company data provided by crunchbase