Apply on Employer Site

Goodwill of Southwestern Pennsylvania · 1 month ago

Tech Academy Instructor I

Pittsburgh, PA

Full-time

Onsite

Mid Level

$18.25/hr - $18.98/hr

3+ years exp

Goodwill of Southwestern Pennsylvania is a nonprofit organization that funds job training, education, and community programs. The Tech Academy Instructor I assists participants in upskilling for the digital workplace by facilitating assessments and providing instruction on various digital skills, while also supporting agency team members in enhancing their digital literacy.

Non Profit

Responsibilities

Coordinate admissions, assessment, and intake process for program applicants to ensure successful achievement of learning outcomes

Work with Career Services, Welcome Center, and other Goodwill departments to coordinate unified plans for service delivery and employment goals

Monitor and track usage of department laptops, including software updates and required maintenance, in conjunction with Goodwill Tech Academy department staff and IT

Facilitate classes/workshops covering digital skills topics from technology awareness to entry-level digital careers

Complete regular check-ins with clients through phone and email to evaluate progress towards goals and encourage service retention

Upon request, create curriculum and facilitate customized training to meet agency team member training needs related to digital skills

Inform and advise Goodwill staff and leadership related to customer needs and local provider trends

Stay informed on emerging trends, technologies, and changes in the local digital workforce landscape

Escalate client concerns when appropriate to ensure successful intervention for participant success

Qualification

Curriculum developmentInstructional designMicrosoft Office SuiteCompTIA Tech+Digital literacy

Required

High School Diploma or Equivalent AND 5 years experience required

Associates' Degree AND 3 years experience required

Bachelors' Degree AND 1 year of experience required

Experience with developing curriculum for adult audiences and instructional design

High level of proficiency in Microsoft Office Suite (or similar business collaboration platforms)

Candidates are expected to provide current valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) prior to first day of employment

Must have a valid driver's license and reliable transportation