Octave · 1 month ago
Credentialing Coordinator (MST or PST)
United States
Full-time
Remote
Entry Level
$23.51/hr - $25/hr
1+ years expOctave is a modern behavioral health practice creating a new standard for care delivery that’s both high-quality and accessible. As a Credentialing Coordinator, you will ensure the timely credentialing and renewal of providers with payors while collaborating with various stakeholders to support the company’s strategic objectives.
Health CareMental HealthPersonal HealthWellness
No H1B
Responsibilities
Collaborate with providers to ensure completion of enrollment applications and track the progress across various payor portals
Perform primary source verifications during initial and re-credentialing cycles
Establish and cultivate relationships with internal and external stakeholder groups
Interact with health plans as needed to ensure accurate provider data is present
Regularly review and validate provider rosters across various payor partnerships
Ensure all internal systems are kept up to date with the most recent provider information
Support documentation of processes and procedures
Ensures information is complete, accurate, clear, and concise by following process steps outlined in standard operating procedures. Performs follow-up to ensure quality of work and/or actions are completed
Qualification
Required
Ability to work 8am to 5pm or 9am to 6pm MST or PST
Prolonged periods sitting at a desk and working on a computer
Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet
Must be able to observe and communicate information on company provided laptop
Move up to 10 pounds on occasion
Must be eligible to work in the United States without sponsorship now or in the future
Preferred
1+ year experience in credentialing, with 3 years of experience in a healthcare setting preferred
Experience using various portals and systems, like CAQH, Availity and Salesforce
Proficiency in Gsuite, MS office and excel
Strong prioritization skills
Follows a particular set of instructions given by management or outlined in standard operating procedures
Comfortable in an ambiguous, fast paced environment where all processes might not be fully fleshed out
Effective and empathetic communicator who knows ones audience and can tailor messaging as needed
Calm and clear in conflict resolution with skill in de-escalation when needed
Understands the customer and takes a proactive approach to meeting their needs in an effective and timely manner
Completes individual objectives that contribute to the department and organizations goals
Be a lifelong learner, curious and kind striving towards continuous improvement
Benefits
Company sponsored life insurance
Disability and AD&D plans
Voluntary benefits such as 401k retirement
Medical
Dental
Vision
FSA
HSA
Dependent care
Commuter/parking options
Generous Paid Time Off
Paid parental leave benefits
Company
Octave
Octave provides mental health care that’s both accessible to people and sustainable for providers.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$91MKey Investors
Health Velocity CapitalGreycroftFelicis
2024-02-08Series Unknown· $5M
2023-06-15Series C· $52M
2021-05-25Series B· $20M
Leadership Team
Sandeep Acharya
CEO & Founder
Kathleen Mullaney
VP Product
Recent News
Behavioral Health Business
2025-12-18
MarketScreener
2025-12-01
2025-09-10
Company data provided by crunchbase