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Prime Video & Amazon MGM Studios · 1 week ago

Sr. Program Manager - Digital Supply Chain, Linear Ops

Culver City, CA

Full-time

Onsite

Mid, Senior Level

$114K/yr - $245K/yr

5+ years exp

Amazon is a leading streaming service provider, and they are seeking a Sr. Program Manager - Digital Supply Chain to enhance the customer experience for linear television. The role involves managing end-to-end delivery of operations, implementing quality frameworks, and leading cross-functional teams to drive efficiency and operational excellence.

InternetSoftwareWeb Development

H1B Sponsor Likely

Responsibilities

Own end-to-end delivery of Linear Quality operations and strategic products to enhance and enrich the customer experience for linear, working independently with limited guidance in ambiguous environments

Architect and implement comprehensive operational frameworks including SLAs, SOPs, and proactive monitoring systems that enhance quality control processes and optimize feature functionality

Lead cross-functional alignment across 11+ teams, analyzing complex operational data to develop strategy and manage comprehensive forecasting with Finance, Product, Tech, and Business stakeholders

Build strategic relationships with product, BI, and engineering teams to influence technical roadmaps, establish process requirements, and drive prioritization across multiple teams

Design and implement quality monitoring systems for metadata attributes, creating proactive capabilities that enable early intervention and issue resolution before customer impact

Drive cost optimization initiatives and capacity planning, identifying opportunities for automation, process improvement, and scale optimization to meet growing business demands

Create reporting and dashboards for key metrics, communicating results to Directors and VPs through effective narratives and presentations

Mentor both individual contributors and Program Managers, providing actionable feedback and training in operational excellence and leadership competencies

Qualification

Digital Supply Chain ManagementCross-Functional Program LeadershipData AnalysisMetadata QualityBusiness Process ImprovementData Analysis ToolsProject ManagementCommunication SkillsMentoringProblem Solving

Required

5+ years of Supply Chain, Product Management, Program Management experience

Experience owning end-to-end programs to drive results

Bachelor's degree or equivalent

Experience with variety of digital media workflows

Experience delivering results for large, cross-functional initiatives/projects, or experience communicating results to senior leadership

Experience in data analysis and leveraging analytics to make decisions

Experience communicating technical details verbally and in writing

Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, or experience with end-to-end project management

Demonstrated ability to understand and discuss technical concepts, make tradeoffs, and evaluate new ideas with technical employees

Preferred

Experience working cross-functionally with tech and non-tech teams

Experience with data analysis tools such as Excel, Pivot Tables, macros, SQL, visualization tools - Tableau, Quicksight, etc

Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc

Experience in business process improvement, Lean or Six Sigma

Experience using customer insights and data to deeply understand target customers and dive deep

Experience with linear streaming, broadcast operations, video content supply chain, metadata standards, or content management systems

Benefits

A full range of medical, financial, and/or other benefits

Company

Prime Video & Amazon MGM Studios

Prime Video delivers an entertainment destination unlike any other—fast, reliable, personal, effortless, and delightful.

Founded in 2006

Seattle, Washington, USA

10001+ employees

http://primevideo.com

H1B Sponsorship

Prime Video & Amazon MGM Studios has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (22803)

2024 (21175)

2023 (19057)

2022 (24088)

2021 (12233)

2020 (14881)