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Boost Mobile · 1 day ago

Senior Process Engineer

Littleton, CO

Full-time

Onsite

Senior Level

$96K/yr - $138K/yr

5+ years exp

EchoStar is reimagining the future of connectivity through its various brands, including Boost Mobile. The Senior Process Engineer will design and implement process improvements, leveraging data and tools to enhance performance and support cross-functional projects while mentoring team members and building strong relationships across the organization.

ElectronicsMobileTelecommunications

No H1B

Responsibilities

Designs and implements process improvements to enhance performance, reduce inefficiencies, and support complex cross-functional projects

Leverages data and tools (e.g., Lean Six Sigma) to identify trends, determine root causes, and drive continuous improvement in productivity, quality, and customer experience

Serves as a Subject Matter Expert, mapping processes (BPMN), documenting SOPs, and understanding operational impacts across the business

Develops roadmaps for tools and technologies that improve both customer and internal stakeholder experiences

Leads knowledge sharing by teaching back lessons learned and providing training recommendations to improve team capabilities

Builds strong relationships with peers, stakeholders, and executives while mentoring and coaching team members for ongoing development

Qualification

Six Sigma/Lean certificationProcess automation toolsProcess analysisImprovementBPMN mappingAI/ML knowledgeSQLPythonAnalytical skillsTechnical project managementInterpersonal skillsCreative thinkingCommunication skills

Required

Bachelor's degree from four-year college and university and at least 5 years of equivalent experience

Six Sigma/Lean certification (Black belt at a minimum)

Strong understanding of process tools and methodologies

Ability to lead cross-functional teams to perform process analysis, improvement and implementation on a national scope

Knowledge of process automation tools, GenAI, AI/ML

Experience leading by influence, and success in being a driver of change in an organization

Exceptional analytical, creative, technical project management and interpersonal skills, along with an intense customer focus

Self driven with the ability to plan and organize their own work and the team's work around expected deadlines

Excellent communication (written and presentation) style; can easily create a story and value proposition, develop presentations, and present in front of internal/external clients, as well as frontline to executive levels

Demonstrated ability to write technical procedure documents and process flows

Demonstrated ability to think creatively, deal with ambiguity, and manage changing priorities