Customer Success Advisor jobs in United States
cer-icon
Apply on Employer Site
company-logo

Autodesk · 1 day ago

Customer Success Advisor

positionUnited States
timeFull-time
remoteRemote
seniorityMid Level
money$59K/yr - $103K/yr
date3+ years exp

Autodesk is a company that empowers innovators to turn their ideas into reality using their software. The Customer Success Advisor will support customers by helping them realize the value of Autodesk solutions, engage with at-risk accounts, and collaborate with various teams to enhance customer satisfaction and loyalty.

3D TechnologyArchitectureConstructionManufacturingSoftware Engineering
check
Comp. & Benefits
check
H1B Sponsor Likelynote

Responsibilities

Use data triggered signals to proactively engage customers align product capabilities with customer outcomes
Establish adoption strategies to increase customer value and product usage
Identify and engage at-risk accounts by using discovery skills and realign them toward success
Collaborate cross-functionally with Sales, Renewals, Channel Partners, Support, and Services to support customer outcomes
Deliver a high-quality experience that deepens customer satisfaction and loyalty
Uncover and identify opportunities to expand customer relationships through value discovery and strategic conversations

Qualification

Customer SuccessAccount ManagementSalesforceSaaS experienceCross-functional collaborationBusiness acumenCuriosity mindsetStakeholder engagementCustomer satisfaction

Required

3–5 years in Customer Success, Account Management, or a related customer-facing role
Proven track record of working independently while driving measurable impact
Experience navigating cross-functional collaboration with internal and external stakeholders
Proficiency in Salesforce or similar CRM systems
Experience with SaaS, cloud-based software, or subscription business models
Familiarity with Autodesk customer industries (AEC, MFG, M&E)

Benefits

Health and financial benefits
Time away
Everyday wellness
Annual cash bonuses
Commissions for sales roles
Stock grants
Comprehensive benefits package

Company

Autodesk

twittertwittertwitter
Glassdoor4.3
company-logo
Autodesk develops 3D design software for use in the architecture, engineering, construction, and media industries.
dateFounded in 1982
location
San Francisco, California, USA
people-size10001+ employees
web-link
http://www.autodesk.com

H1B Sponsorship

Autodesk has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (233)
2024 (243)
2023 (269)
2022 (359)
2021 (298)
2020 (260)

Funding

Current Stage
Public Company
Total Funding
$1.5B
Key Investors
CitibankOK Blockchain Capital
2025-07-01Acquired
2025-05-08Post Ipo Debt· $1.5B
2020-08-25Seed

Leadership Team

leader-logo
Andrew Anagnost
President and Chief Executive Officer
linkedin
leader-logo
Janesh Moorjani
CFO
linkedin

Recent News

Venture Capital Journal
McRock Capital closes on over CAD 120m for Fund III, short of initial CAD 200m target
2026-01-07
Private Capital Journal
McRock Capital final closes governments-backed third fund
2026-01-07
GlobeNewswire
Generative Artificial Intelligence (AI) for Three-Dimensional (3D) Assets Global Market Research and Forecast Report 2025-2029 and 2034
2026-01-07
Company data provided by crunchbase