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Torus · 1 day ago

Overwatch Implementation Lead

South Salt Lake, UT

Full-time

Hybrid

Mid, Senior Level

$60K/yr - $70K/yr

3+ years exp

Torus is a company focused on building the world’s first mesh energy infrastructure. The Overwatch Implementation Lead will ensure that new software, platform connections, and operational changes are implemented smoothly across teams, bridging various functions to enhance the customer experience.

EnergyEnergy ManagementRenewable Energy

No H1B

Responsibilities

Lead the implementation of new Overwatch tools, workflows, and integrations

Translate needs into simple, actionable requirements and rollout plans

Coordinate timelines, decisions, risks, and communication across teams

Prepare the organization for changes through documentation, SOP updates, and training

Map workflows across TAMS, Lasso, Netsuite FSM, and internal tools to ensure clean handoffs

Validate new features with Overwatch Engineering before rollout

Provide early visibility into impacts, trade-offs, and operational readiness

Ensure changes reduce friction and improve customer clarity, speed, and reliability

Qualification

Implementation experienceProgram managementCross-functional coordinationOperational tooling familiarityChange management experienceProcess documentationCommunication skillsCustomer-first mindset