Valence · 1 month ago
Solutions Engineer, AI
New York, New York
Full-time
Hybrid
Mid Level
3+ years expValence is pioneering leadership coaching for large enterprises through an AI-first approach. The Solutions Engineer will lead enterprise solutions for their AI coach, designing and implementing high-impact workflows while collaborating with various teams to ensure the effectiveness of AI systems.
Artificial Intelligence (AI)Generative AIInformation TechnologySaaS
No H1B
Responsibilities
Lead the full lifecycle for enterprise-grade workflows, from discovery and design through implementation, evaluation, and iteration
Identify repeatable patterns, modularize components, and define when to productize; communicate tradeoffs across speed, quality, and maintainability
Define prompting standards, guardrails, and success metrics (accuracy, tone, safety, outcome quality). Build lightweight evaluation frameworks that scale across clients
Balance speed vs. scalability; protect the platform from over-engineering while ensuring customers see real value quickly
Partner with Product, AI Engineering, and Coaching SMEs to deliver solutions with measurable impact
Guide associates or EMs learning prompting and integration skills; contribute to playbooks, templates, and internal training
Track deployment speed, adoption, satisfaction, and quality; identify opportunities for reusability and efficiency gains
Qualification
Required
3+ years in solutions engineering, forward-deployed engineering, or consulting engineering, ideally with enterprise-facing experience. Open to less years for exceptional builders who ship and learn fast
LLM/AI experience: prompt design, evaluation, and deployment of LLM-powered systems. Understanding of memory/knowledge retrieval and safety/guardrails
Systems & judgment: track record of deciding what should be bespoke vs. reusable, designing for modularity without over-engineering
Enterprise craft: stakeholder management, discovery, and communication. You know when to push back and when to ship
Collaborate deeply: Partner with Product, AI Engineering, and Coaching SMEs to deliver solutions with measurable impact
Quality mindset: you hold the line on accuracy, safety, and performance while maintaining pragmatism
Growth mindset: Growth mindset focused on continuous skill development in rapidly evolving AI landscape
Preferred
Startup experience preferred with proven comfort navigating ambiguity and high-velocity execution
Benefits
Comprehensive health coverage (medical, dental, vision) from day one
Generous PTO, company-wide R&R shutdowns, and paid parental leave
Retirement plan support for US and global employees
Meaningful ownership in a venture-backed company at a growth inflection point
Top-up grants as we scale and you deliver exceptional performance — your compensation grows alongside your impact
Company
Valence
Valence provides an AI coach for employee development and organizational performance.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$75.09MKey Investors
Bessemer Venture PartnersM3 LendingInsight Partners
2025-09-25Series B· $50M
2025-08-12Corporate Round· $0.09M
2022-05-03Series A· $25M
Leadership Team
Parker Mitchell
Co-Founder and CEO
Recent News
Crunchbase News
2025-11-24
alleywatch.com
2025-10-07
Company data provided by crunchbase