AXS · 1 month ago
Pricing/ Premium Services Manager
Los Angeles, California
Full-time
Onsite
Mid, Senior Level
$70K/yr - $75K/yr
4+ years expAXS is a company that connects fans with artists and teams, selling millions of tickets to various events. The Premium Services Manager will manage product lines within the Premium Services team and create pricing strategies while collaborating with clients and internal teams.
Media and Entertainment
No H1B
Responsibilities
Create and maintain pricing strategies for AXS Premium tickets across multiple markets
Provide clear and effective direction to clients on best practices and proper setup of events using AXS premium services on the ticketing system
Act as a reliable support resource for clients, addressing inquiries and ensuring a smooth premium services activation process
Collaborate with internal teams, including Client Services and Marketing, to configure and promote premium services products across various venue box offices
Share product bugs and future feature enhancements with the Ticketing Strategy team, ensuring timely communication with clients on development timelines
Work closely with Client Services and Data & Analytics teams to obtain sales reports on premium services product lines
Generate performance reports for internal executives, providing valuable insights and data-driven recommendations
Provide sales and customer reports to clients, facilitating performance evaluation and fulfillment assessments, such as VIP Package ancillaries
Help develop training materials and participate in training calls to educate clients on the technical and process aspects of AXS Premium Services products
Gather client information for the setup of user accounts for AXS tools, including AXS Yield Manager, AXS Mobile Reporting app, and Looker Reporting
Collect key performance and benefit points of AXS Premium Services products and utilize the information to create compelling PowerPoint presentations and one-sheets for potential and current clients
Qualification
Required
BA/BS Degree (4-year)
4-6 years of experience in ticketing, account management, dynamic pricing strategy, sales, financial analysis, or relevant experience
Excellent interpersonal communication skills with a strong orientation towards relationship building and serving others
Ability to build relationships and work collaboratively to drive results
Ability to work in a team environment
Ability to lead a team and encourage learning and developing new skills
Strong problem-solving and organizational skills
Must be extremely organized and detail-oriented
Ticketing industry knowledge
Benefits
Medical, dental and vision insurance
Paid holidays
Vacation and sick time
Company paid basic life insurance
Voluntary life insurance
Parental leave
401k Plan (with a current employer match of 3%)
Flexible spending and health savings account options
Wellness offerings
Opportunities for learning and leveling up through training and education reimbursement
A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth
Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace
Company
AXS
AXS is a company whose core values reflect a culture that celebrates individual differences and respect of one another.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2019-09-19Acquired
Leadership Team
Bryan Perez
CEO
Alex Hazboun
Chief Technology Officer
Recent News
2026-01-22
Music Business Worldwide
2026-01-22
Company data provided by crunchbase