Strategic Account Manager, Retail jobs in United States
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Square · 3 days ago

Strategic Account Manager, Retail

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level
money$135K/yr - $203K/yr
date5+ years exp

Square is a technology company that aims to make commerce and financial services accessible to sellers. The Strategic Account Manager will manage a portfolio of mid-market sellers, focusing on retaining and growing accounts through creative solutions and collaboration with cross-functional teams.

BitcoinFinTechMobile PaymentsProductivity ToolsRetail Technology
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H1B Sponsor Likelynote

Responsibilities

Manage a book of ~50 Mid-Market Sellers
Retain and grow portfolio via use-case expansion opportunities, cross-sell opportunities, and customized seller onboarding experiences
Identify opportunities for technical Square solutions to address existing customer needs; project manage the execution of these technical solutions in collaboration with cross-functional teams
Negotiate contracts for use-case expansion and retention of your sellers
Serve as the voice of the upmarket seller with Product Teams
Provide white glove client service to ensure resolution of seller issues
Inform operations and program design for this segment at scale

Qualification

Account managementTechnical solutioningProject managementRetail industry experienceContract negotiationsCommunication skillsProblem solvingTeam player

Required

5+ years of account management or sales experience
Consistent over-performance on key metrics
Remarkable discovery skills with customers
Experience within the Retail industry
A technical solutioning framework, including the ability to conduct requirements gathering
Proven experience managing projects internally with engineering, product and finance teams
Contract and/or pricing negotiations experience with external senior stakeholders
Excellent written and verbal communication skills
Creative and strategic problem solving capabilities, resolving issues and tackling opportunities with no playbook
Growth mindset, positive outlook, empathetic and collaborative team player

Benefits

Remote work
Medical insurance
Flexible time off
Retirement savings plans
Modern family planning

Company

Square

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Glassdoor3.9
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Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square.
dateFounded in 2009
location
San Francisco, California, USA
people-size1001-5000 employees
web-link
https://block.xyz

H1B Sponsorship

Square has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (257)
2024 (253)
2023 (260)
2022 (297)

Funding

Current Stage
Public Company
Total Funding
$4.8B
Key Investors
GICKleiner PerkinsSequoia Capital
2025-08-13Post Ipo Debt· $2.2B
2024-05-06Post Ipo Debt· $2B
2023-01-11Post Ipo Equity

Leadership Team

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Camille Vergara
Product Manager
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Conor Delahunty
Product Manager
linkedin

Recent News

PYMNTS.com
Anthropic President Criticizes Overspending by Rivals
2026-01-05
Benzinga.com
Bitcoin Merchant Adoption Surges 53% In 2025 As Block's Square Drives Growth
2026-01-05
Morningstar.com
These stocks fell hard in 2025, but analysts see as much as 65% upside for them in 2026
2025-12-29
Company data provided by crunchbase