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Office Hours · 1 day ago

Associate / Senior Associate - Compliance Operations

San Francisco, CA

Full-time

Hybrid

Mid, Senior Level

$80K/yr - $120K/yr

2+ years exp

Office Hours is a knowledge-sharing platform and tech-focused expert network. As a Compliance Operations Associate, you will be instrumental in building client compliance programs, partnering closely with the Head of Compliance and other stakeholders to develop and manage processes that drive efficiency and impact.

CommunitiesMarketplaceSoftware

Responsibilities

Maintain standards for expert profiles via call and project review to ensure that expert quality and call content comply with Office Hours’ and client compliance policies and regulatory requirements

Partner with the Client Solutions team to support customers across venture capital, private equity, hedge funds, consulting firms, healthcare and bio firms, and emerging growth companies

Monitor projects to both anticipate and mitigate potential compliance risks

Create and maintain tracking systems for key compliance documentation, including internal policies, product settings, and process requirements

Drive cross-departmental initiatives to ensure compliance and regulatory requirements are met

Design and facilitate in-person and digital compliance training programs for our Client Solutions teams

Collaborate with the product, engineering, and management teams to continuously improve the Office Hours platform

Establish and implement new policies and network guidelines internally and across our network

Partner with legal and compliance leaders across client accounts to implement policies and processes, maintain standards, and solve problems as they arise

Working closely with the Head of Compliance, lead company-wide initiatives to improve and maintain network quality and company compliance

Qualification

Compliance OperationsRegulatory ComplianceProject ManagementLegal KnowledgeIntellectual CuriosityCommunicationDetail-orientedCollaborativeProblem Solving

Required

2-5 years of professional work experience as Compliance Operations, Compliance Associate, Legal Assistant, Paralegal or related roles

You are resourceful and high-agency. You are driven by solving problems, and no problem is too big or too small to inspire action

You are intellectually curious, and in all situations you seek to understand root causes and nuance

You are detail-oriented and organized. You can build tight, scalable processes, and have the ability to bring structure to fast-moving information flows

You are collaborative, have strong communication skills and love to think on your feet

4-10 years of relevant professional work experience. Relevant roles may include those working across Compliance, Operations, Legal, Trust & Safety or similar functions

Experience taking end-to-end ownership of projects, including accountability for metrics, cross-functional requirements, and deadlines

Experience working in highly-regulated industries or experience in a dedicated Compliance role at an expert network or research provider