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Blitzoo · 2 days ago

Manager of IT Infrastructure and Operations

Minnetonka, MN

Full-time

Hybrid

Mid, Senior Level

$100K/yr - $150K/yr

4+ years exp

Blitzoo is a fast-growing startup in the social casino space, seeking a Manager of IT Infrastructure and Operations to lead their IT operations. This role involves planning, organizing, staffing, and managing overall IT operations to ensure stability while working closely with the executive team on technical operations.

ComputerGaming

Responsibilities

Working knowledge of and experience with Windows, Mac and Linux operating systems

Participate in development of IT strategies in collaboration with the executive team and department leaders

Manage and set priorities for the design, maintenance, monitoring, development, and evaluation of all infrastructure systems, including LANs, WANs, firewall, wireless, Internet, Intranet, security, virtual servers, and so on

Define hardware and software standards in conjunction with owners and stakeholders

Actively manage IT assets and maintain regular written and in-person communications with leadership

Install, maintain and troubleshoot all company Windows PCs and end-user software

Establish RTOs and RPOs

Serve as primary point of contact for internal customers, contractors, and vendors

Troubleshoot issues with network infrastructure

Able and willing to dive into unexplored technologies

Potential to interact with Kubernetes, MongoDB and related DevOps technologies

On-call availability as needed

Qualification

IT infrastructure managementWindows PC supportMicrosoft 365 administrationDevOps familiarityIaaSSaaS knowledgeProactive attitudeProblem-solving skillsInterpersonal skillsDetail-orientedStrategic thinkingCommunication skills

Required

Working knowledge of and experience with Windows, Mac and Linux operating systems

Participate in development of IT strategies in collaboration with the executive team and department leaders

Define hardware and software standards in conjunction with owners and stakeholders

Actively manage IT assets and maintain regular written and in-person communications with leadership

Install, maintain and troubleshoot all company Windows PCs and end-user software

Establish RTOs and RPOs

Serve as primary point of contact for internal customers, contractors, and vendors

Troubleshoot issues with network infrastructure

Able and willing to dive into unexplored technologies

Potential to interact with Kubernetes, MongoDB and related DevOps technologies

On-call availability as needed

Windows PC support

Microsoft 365 administration to include Office, Teams, SharePoint and Outlook

Knowledge of current industry protocols and standards

Hands-on experience in troubleshooting hardware

Exceptional problem-solving skills

Strong interpersonal skills

Knowledge about IaaS and SaaS business models

Experience with identifying and mitigating risks

Very detail oriented and quality focused

Strategic thinker with solid reasoning and decision-making skills

Solid listening, written and verbal communication skills

Approachable

Ability to thrive in a fast-paced environment

Proactive, self-motivated and self-directed

Demonstrate accountability and integrity

Positive outlook

Preferred

Bachelor's degree in computer science preferred with 4+ years of related experience with managing and delivering infrastructure design and operational excellence

DevOps collaboration, culture and practice familiarity/interest is preferred