Federal Home Loan Bank of Pittsburgh · 8 hours ago
Manager, Community Products
Pittsburgh, PA
Full-time
Onsite
Mid, Senior Level
5+ years expThe Federal Home Loan Bank of Pittsburgh is seeking a Manager for Community Products who will oversee various statutory and voluntary products aimed at community investment. The role involves managing a team, developing market strategies, ensuring compliance, and fostering relationships to enhance community product usage.
BankingFinancial ServicesInsurance
Responsibilities
Manages, directs, and supervises all aspects of FHLBank’s First Front Door (FFD), First Front Door Keys (Keys), Banking On Business (BOB), Community Lending Program (CLP) and Home4Good
Supervises and manages, as direct reports, the work of several analysts supporting the products
Exercises the usual authority of a manager including personnel decisions regarding hiring, training, and development, assigning work, performance management, salary actions, and initiating corrective actions and terminations
Manages workload, assignments and services level thresholds for the analysts, contractors, consultants, and other Bank staff completing the operations work
Responsibilities include developing market opportunities, sales strategy, marketing, operations, and compliance, including direct interaction with Federal Housing Finance Agency (FHFA) examination staff
Oversees business strategy for FFD, Keys, BOB, CLP and Home4Good and completes specific tasks including recommending business strategy, policy, workflow, procedures, and risk assessments
Responsible for member and stakeholder education and technical assistance
Responsible for the workflow, procedures, compliance, and risk assessments related to the portfolio of FFD, Keys, BOB, CLP and Home4Good disbursement of funds, file management, modifications, extensions and overall compliance, including remediation and settlements
Responsible for the preparation of the annual funding rounds including system testing, internal and external form and materials development and communication strategies
Responsible for managing all aspects of the funding rounds, including directing the entire community investment team, contractors, and other Bank staff in terms of assignments and scheduling, and the preparation of funding round recommendations to management and the Board of Directors (Board)
Makes final eligibility decisions, approves disbursement of funds and monitoring, and reviews analysts’ recommendations to ensure compliance with policies, procedures, and regulation
Uses significant judgement to makes decisions on difficult and unique transactions and compliance issues; and directly handles member, strategic partner and end user issues and complaints
Responsible for the development of the set-aside components included in the annual AHP Implementation Plan, which is FFD’s policy document required by regulation to be approved by the Affordable Housing Advisory Council and the Board of Directors
The role is also responsible for providing input into the Community Investment Department’s (CID) portion of the Bank’s Strategic Plan, periodic Needs Assessments and engages in other specialized reports and analysis
Oversees relevant work related to the annual Targeted Community Lending Plan and periodic district needs assessment
Participates in business strategy, including changes policy in the Board-level Community Investment Products Policy
Ensures compliance with statue, regulations and Board and management policies governing the products under span of control to ensure safe and sound business operations
Creates and executes sales, education, technical assistance, and relationship-building for all products under the position’s span of control
Engages members to increase community investment product use to achieve the Bank-wide incentive member use goal:
Tactics will include: presentations at conferences and workshops, direct sales with members, including C-Suite, phone sales and participation at trade events
Provides excellent customer service and supports relationship development with the Bank’s strategic partners and other stakeholders necessary to encourage member use of the Bank’s community investment products, and forges new alliances between members, community-based organizations, other funding entities and for-profit developers to better leverage community investment resources
Serves as emcee or Bank spokesperson at events with members of Congress, conferences, Bank-sponsored workshops, and other events; in cooperation with Government Relations, identifies opportunities for events with members of Congress and participates in planning and execution
Supports the Affordable Housing Advisory Council
Supports the community Investment-focused diversity and inclusion strategy for the Bank’s Community Investment (CI) products
Completes market assessments, including stakeholder engagement, to create targeted product strategies, including outcomes, that will increase our CI product’s funding awards for diverse people, entities, and communities
Actions may require revisions to existing products and/or new product development
Executes an outreach plan to members and other stakeholders to engage targeted entities to achieve the Bank’s diversity and inclusion objectives
Also executes required changes to policy, procedures, agreements, and process to achieve objectives
Creates and makes presentations on community investment products to multiple audiences:
Audiences include Board of Directors, Affordable Housing Advisory Council (Council), Bank management, Bank employees, members, community stakeholders, strategic partners
Develops and conducts workshops and webinars to educate members and partners on the community investment products available and other community investment opportunities
Works with Communications to create product material, case studies and website updates
Advises the Bank's Board of Directors, Council and Bank management on market opportunities and effectiveness of the Bank’s community investment products; identifies issues and needs of the District and recommends initiatives which may be undertaken to meet these needs
Manages technology for the products, including bug fixes and enhancements
Advocates, recommends, and participates in enhancements to FFD Online
Serves as a business liaison to Information Technology and participates in submitting tickets, project planning, writing system requirements, testing and implementation
Oversees the creation of external and internal resources and guides for online systems
Responsible for the timely and accurate updates and reports, including updates to policies and procedures, FHFA reporting, 10k reporting, monthly product reconciliations, and Board, Council, and management reports (such as monthly business report, EUAs, monthly goals updates, related parties, etc.)
Cooperates with the Manager, Compliance and Quality Assurance in the development of: annual monitoring plan, risk assessment, key risk indicators, fraud tracking, debarred and suspended list, quarterly and annual financial reporting and controls, FHFA exam, the semi-annual Board compliance report, and other compliance matters, as needed
Performs community investment product related research and development by conducting market analysis and tracking the usage and effectiveness of products and initiatives
Recommends enhancements to the community investment products and marketing strategies and material
Explores opportunities to expand the use of other Bank products (e.g. letters of credit, bond purchases, MPF) for community-related purposes
Qualification
Required
Bachelor's degree or equivalent work experience
5 years of progressive experience in affordable housing development/finance, mortgage finance, community service/investment, examination, auditing, compliance and/or banking
1 year managing people is required
Experience in affordable housing, community development or real estate development is required
Preferred
Master's degree preferred
Experience managing a program, product or process is preferred
Advanced training and certification in affordable housing, community development, banking, or real estate through quality training programs is a plus
Company
Federal Home Loan Bank of Pittsburgh
FHLBank Pittsburgh provides reliable funding and liquidity to its member financial institutions, which include commercial and savings banks, community development financial institutions, credit unions and insurance companies in Delaware, Pennsylvania and West Virginia.
201-500 employees
H1B Sponsorship
Federal Home Loan Bank of Pittsburgh has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (9)
2023 (7)
2022 (11)
2021 (2)
2020 (8)
Funding
Current Stage
Growth StageLeadership Team
Winthrop Watson
CEO
David Paulson
CFO and Managing Director Capital Markets
Recent News
2026-01-11
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