Catering Sales Manager jobs in United States
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InnVentures IVI LP · 1 month ago

Catering Sales Manager

InnVentures IVI LP is a company operating over 75 hotels across the United States, known for its innovative approach to hotel management. The Catering Sales Manager is responsible for soliciting new catering accounts and maintaining relationships with existing clients to achieve revenue goals, as well as coordinating client functions to ensure customer satisfaction.

HospitalityHotelService Industry

Responsibilities

Keep immediate supervisor fully informed of all problems or matters requiring his/her attention
Prepare and submit required reports in a timely manner
Follow up on all turnovers within 24 hours via telephone and within 3 days with written correspondence
Know meeting room setups and capabilities
Know sleeping room configurations and types
Respond to Catering inquires immediately
Use the Partnership Agreement to meet client needs
Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering
Interact with outside planners, vendors for event setup
Maintain pricing integrity and propose upscale menus for clients
Manage existing accounts and follow up with client re-solicitation to capture future business
Work with other F&B managers and keep them informed of F&B issues as they arise
Manage the function diary and adjust space in order to ensure maximum potential revenue
Be visible on the floor and assist staff as needed during functions
Be involved in and/or conduct departmental and hotel training (One-to-One Training, etc.)
Plan and execute holiday and special events in conjunction with the Director of Catering
Use feedback from client evaluations to improve service and quality
Participate in required M.O.D. program as scheduled

Qualification

Catering sales experienceEvent managementWindows proficiencyCommunication skillsMultitaskingCustomer serviceProblem solving

Required

At least 2 years of progressive experience in a hotel or a related field
Must be proficient in Windows, Company approved spreadsheets and word processing
Flexible and long hours sometimes required
Medium work Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Maintain a warm and friendly demeanor at all times
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
Must be able to multitask and prioritize departmental functions to meet deadlines
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
Attend all hotel required meetings and trainings
Participate in M.O.D. coverage as required
Maintain high standards of personal appearance and grooming, which include wearing nametags
Comply with InnVentures Standards and regulations to encourage safe and efficient hotel operations
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives
Must be able to maintain confidentiality of information
Perform other duties as requested by management

Benefits

Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily

Company

InnVentures IVI LP

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Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results.

Funding

Current Stage
Late Stage

Leadership Team

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Mitch Bateman, CPA
Chief Accounting Officer (CAO)
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Company data provided by crunchbase