Abile Group, Inc. ยท 1 month ago
Unified Communications Engineer
Abile Group, Inc. has an exciting opportunity for a Unified Communications Engineer supporting an Intelligence Community Customer. The role involves reviewing and enhancing existing Unified Communications infrastructure, engineering solutions, and ensuring the accuracy of systems documentation.
Application Performance ManagementIndustrial EngineeringInformation TechnologyIntelligent SystemsProfessional Services
Responsibilities
Reviews and analyzes the existing Unified Communications infrastructure and makes recommendations for enhancement
Engineers Unified Communications solutions to meet new requirements and enhancements to existing Unified Communications services to include identifying hardware refresh recommendations
Performs an AoA for periodic Unified Communications hardware refreshes following all
Changes Management processes
Creates and documents requisite network configuration
Performs design, project management, acceptance testing, and vendor assessment activities
Communicates with internal and external groups to determine communications requirements and prepares engineering specifications to ensure functional requirements are met
Ensures the accuracy and completeness of systems documentation
Helps in the design and the development of system equipment, as well as installing, and testing system equipment and implementing procedures to make all components operational
Involvement in all aspects of service delivery, from carrying out feasibility exercises and determining connectivity and signal access, to preparing detailed, technical, and operational documentation
Qualification
Required
TS/SCI clearance with ability to obtain CI Poly
8 to 10 years of experience with BS/BA or 6 to 8 years with MS/MA or 3 to 5 years with PhD
Information Assurance Technical (IAT) III Certification
Experience utilizing trouble ticket systems like ServiceNow
Excellent customer service, writing and oral communication skills
In-depth knowledge and understanding of LAN/WAN and Unified Communication (UC) technology, tools and services
Demonstrated experience as a Network Administrator
Ability to multitask and work in a fast-paced environment
Problem analysis and problem solving
Attention to detail and accuracy
Customer Service oriented
Preferred
ITIL Foundations certification desired
Professional-level Cisco certifications desired
Experience with cloud based unified communications solutions
Appropriate security certifications centering on networking and unified communications
Experience with VTC systems and their integration within unified communications platforms
Effective Communication skills - verbal and written
Benefits
Employer subsidized Medical and Dental
Generous PTO
401(k) with Employer match after 90 days of employment
Annual bonuses
Short- and long-term incentives
Program-specific awards
Company
Abile Group, Inc.
Abile Group, Inc. specializes in Performance & Program Management and IT & Systems Engineering including Cyber, Network & A/V.
Funding
Current Stage
Growth StageRecent News
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