American Medical Response · 19 hours ago
Supervisor Administrative Support
American Medical Response is a company dedicated to delivering compassionate, quality medical care, primarily in emergency and patient relocation services. The Administrative Supervisor is responsible for overseeing field personnel, ensuring effective communication between staff and management, and managing day-to-day operations in the field.
Health CareTransportation
Responsibilities
Spend time on calls in the field with personnel and serve as a leader and role-model to when responding to emergency calls
Reconcile PCR’s and other field paperwork daily and completely
Act as a liaison with patients, public safety agencies, training institutions, hospital personnel and the public
Provide staff counseling and guidance and information regarding AMR operations
Perform other related duties as required
Oversee employee task performance and serve as an advisor for decisions requiring interpretation of clinical delivery and company policies while in the field
Take organizational action, when necessary, with limited authority after consultation with the Operations Supervisor
Work with other members of the Management and Supervisory team to minimize problems, correct staffing, and scheduling issues, and continuously improve service
Develop and maintain positive relationships with patients, customers, stakeholders, peers, and members of the medical community
Assist the Operations Supervisor with various tasks as needed
Perform other duties as assigned
Qualification
Required
High School Diploma or equivalent (GED)
Minimum 1 year of EMS field experience (3 years preferred)
Prior FTO or other leadership/supervisory experience preferred
Current Paramedic or EMT certification/all other required certifications
Driving policy in compliance with AMR policy regarding insurability
Comprehensive working knowledge of company polices/procedures and local contracts/protocols
No corrective actions within one (1) year
Effective communication, leadership, and organizational skills
Ability to employ discretion and confidentiality
Must be able to drive an ambulance and have a driving record in compliance with AMR policy regarding insurability
Microsoft office experience
Thorough knowledge of system status management
Effective oral, written, and interpersonal communication
Preferred
Associate of Arts or Bachelor of Science or Arts in Business, Healthcare or Appropriate Field of Study
Ownership - We are accountable for what we do and take pride in how we do it
Citizenship - We are dedicated to being good stewards in the communities we serve
Benefits
Medical
Vision
Dental
401k
Disability
FSA
HSA
EAP
Vacation
Paid time off
Company
American Medical Response
America’s leading provider of medical transportation, provides services in 40 states and the District of Columbia.
Funding
Current Stage
Late StageTotal Funding
unknown2017-08-08Acquired
Recent News
2025-12-24
2025-11-19
2025-10-23
Company data provided by crunchbase