Management Consulting Group · 1 month ago
ISIJP00011452 Event Coordinator 2 not avail for w2 ref
Sunnyvale, CA, United States
Full-time
Onsite
Mid Level
$30/hr - $44/hr
3+ years expManagement Consulting Group is seeking an Event Coordinator 2 to coordinate a critical component of the Intuitive Technology Training Pathway. The role involves developing streamlined processes, enhancing customer experiences, and collaborating with various teams to support program coordination and logistics.
Human ResourcesRecruitingStaffing Agency
Responsibilities
Coordinate a critical component of the Intuitive Technology Training Pathway by developing and enhancing streamlined processes and building key cross-functional relationships for all customer programs
Deliver the highest level of service to ensure an excellent customer experience with every interaction
Collaborate with Customer Training, Marketing, and other groups to meet business needs and support program coordination through back-end setup, communications, registration, logistics, payments, and follow-up
Manage approval flows and exceptions
Provide excellent customer service to internal and external customers via phone, email, and in-person meetings
Manage event resources in business systems to ensure accurate searchable data for sales
Identify process improvements to drive operational efficiencies
Support new sales representatives on the registration request process in Salesforce.com
Mentor new hires and onboard cross-functional teammates
Develop strong working relationships with medical professionals including surgeons and hospital administration
Maintain critical documentation for standard operating procedures
Maintain working knowledge of all programs and events coordinated by the group to provide support where needed
Qualification
Required
Bachelor's degree or relevant work experience required
minimum 3 years of experience in a biotech or medical device organization preferred
ability to lead others by example through all interactions
proven ability to develop and implement new processes to support evolving business needs
ability to analyze complex situations and collaborate to find creative solutions
demonstrated ability to work creatively amid competing priorities to deliver programs on time
excellent organizational skills and ability to multi-task
self-starter with ability to take ownership with minimal direction
ability to learn and adapt quickly in a dynamic environment
superior verbal/written communication, teamwork, and interpersonal skills
proven ability to train others on new processes using phone, web-conference, or in person
Preferred
minimum 3 years of experience in a biotech or medical device organization preferred
experience with MS Office Suite preferred
working knowledge of CRM and ERP systems—Salesforce (SFDC) and SAP—a plus
experience with database applications preferred
Company
Management Consulting Group
Management Consulting Group is a staffing company that offers recruiting and managed services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Todd Ghanizadeh
Chief Executive Officer
Company data provided by crunchbase