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WHSmith North America · 1 month ago

Assistant General Manager, Operations

San Diego, CA

Full-time

Onsite

Mid, Senior Level

3+ years exp

WHSmith North America is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. As the Assistant General Manager of Operations, you will ensure back of house duties for an assigned group of stores are managed effectively.

Retail

H1B Sponsor Likely

Responsibilities

Manage all incoming Inventory to ensure accurate record keeping and timely floor placement

Coordinate with Airport Facilities on maintenance, builds and emergencies

Manage stock personnel and Stock Lead(s)

Conduct second round interviews for stock personnel

Work to contain shrink due to theft and inventory issues and will be the liaison for the Loss Prevention team

Point person on any Airport Compliance Programs

Manager on Duty, closing and opening duties for entire location

Will be fully trained on POS, Store Force, ADP, Aptos, PowerDMS and all other systems

Assist the General Manager with all critical initiatives

Be the back up to the General Manager when needed

Assists in the upkeep of the store by maintaining store displays and merchandising

Supervisory duties; performance management and coaching of departmental staff

Other duties may be assigned

Qualification

Retail managementInventory supervisionAdvanced computer skillsTeam collaborationProblem solvingGEDHigh school diplomaBachelor’s in ManagementTAM CardSatisfactory TSA Airport BadgingSatisfactory Criminal Background CheckFluent English

Required

GED or High school graduate

Bachelor's in Management, Human Resources, or Tech school helpful

3+ years retail, retail inventory, warehouse or stocking supervision

1+ years management

Desire to work as a team with a results driven approach

Must be self-driven and able to work independently

Ability to multitask and problem solve

Advanced computer skills, including Microsoft Office (WORD, Excel, Power Point)

TAM Card may be required depending upon location

Satisfactory TSA Airport Badging Process

Satisfactory Criminal Background Check and Drug Testing May be required depending upon location

Limited sitting

Frequent standing, walking, climbing, crouching, bending, pushing, or pulling

Normal or corrected vision and hearing

Can distinguish varying patterns, or materials

Understand, speak, read, and write fluent English

Use of fine motor hand functions

Lift 0-60 lbs

Benefits

Medical, Dental & Vision Insurance

Free Life Insurance

Short- & Long-Term Disability Insurance

Paid Time Off

401k with company match

Employee Discount

Company

WHSmith North America

About WHSmith North America WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide.

Founded in 1955

Las Vegas, Nevada, USA

1001-5000 employees

http://www.marshallretailgroup.com/

H1B Sponsorship

WHSmith North America has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2022 (1)

2021 (1)