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Labcorp · 2 days ago

Support Services Supervisor

Savannah, GA

Full-time

Onsite

Mid Level

3+ years exp

LabCorp is an industry-leading company focused on improving health and lives. They are seeking a Support Services Supervisor to oversee the logistics team, manage courier performance, and ensure efficient operations in a customer-focused environment.

BiotechnologyHealth CareHospitalLife ScienceMedicalPrecision Medicine

Responsibilities

Supervise the day to day operations of the logistics team

Manage the performance of all couriers using established performance metrics

Implement and review courier routes and schedules to increase efficiencies

Ensure department is properly staffed with the ability to cover all necessary routes

Establish relationships with outside logistics vendors to obtain coverage when needed

Generate and review daily/weekly reports and escalate any issues to leadership

Ensure entire logistics staff is properly trained and any performance issues are addressed

Meet regularly with direct reports to provide coaching and feedback for their development

Address and resolve both internal and external client issues

Maintain and monitor department spend to ensure proper budget allocation

Manage and maintain branch vehicles according to Corporate Fleet standards

Engage in continuous process and service level improvements

Responsible for administering and managing policies and procedures

Perform administrative and clerical duties as needed

Qualification

Supervisory experienceLaboratory operations knowledgeMicrosoft Office proficiencyCritical thinking skillsCommunication skillsAttention to detailOrganizational skillsDecision-making ability