The Salvation Army Southern California · 1 month ago
Divisional Database and Compliance Administrator -11-001- SC Carson Divisional Headquarters (DHQ)
Carson, California, United States
Full-time
Onsite
Entry, Mid Level
$35/hr - $35/hr
2+ years expThe Salvation Army Southern California is seeking a Divisional Database and Compliance Administrator to support the use of the WellSky Community Services database system. The role involves providing training, technical support, and ensuring compliance with state and federal guidelines while enhancing the database's effectiveness for social service programs.
Non-profit Organization Management
Responsibilities
Support the mission, purposes, and goals of The Salvation Army through the implementation and usage of WellSky and HMIS database software
Guide system development by recommending internal SC WellSky policies that respond to agency needs and to state, federal and other funding mandates
Ensure user licensing and compliance with state and federal guidelines
Coordinate SC data gathering, analysis and reporting among Corps and Divisions as needed for funding agents, including The Salvation Army’s National Statistical System stats for outcome evaluation
Participate in Territorial/National WellSky meetings, steering committees and related sub-committees as assigned
Attend to the integration of Pathway of Hope case management and other SC program workflows
Create/update training videos and desk guides as changes occur for end users
Host virtual trainings on various topics to help increase user knowledge and skills to capture accurate service data and reduce amounts of errors
Provide in-person and virtual trainings for new and current users throughout the division (individuals and groups)
Work with end users to enhance SC’s database effectiveness through utilization review, data evaluation and coordination of input from users, management and divisional leadership
Use strong people-skills to provide customer service to new and current users
Design training to address identified needs and provide training as indicated
Assist with dissemination of information on available training opportunities
Promote the use of WellSky and reporting accountability in the SC Division
Assist Divisional Family Services Director with admin related duties
Assess system and training needs of social services personnel in corps/units through interaction, periodic surveys, and other assessment tools
Attempt to improve system functioning as needs are identified. Work through approval channels at Territorial Headquarters
Participate as part of the SC Pathway of Hope implementation
Support the SC Divisional Social Services Dept. with troubleshooting SC’s and statistical discrepancies
Provide consultation to units and to other divisions and Territorial Headquarters as requested regarding social services workflow and software solutions
Be responsible for implementing administrative setups and changes for the database
Gather information for tailoring modules, assessments, sub-assessments, work sheets, pick lists, and reports to meet The Salvation Army’s changing needs
Provide support through training and consultation on the implementation and continuous quality improvement of new reporting tools
Write custom reports for identified reporting needs within WellSky
Learn and become proficient in the use of WellSky reporting tools (SAP BusinessObjects)
Assume responsibility for training and supporting leaders in creating reports for their services
Create reports for identified needs of The Salvation Army programs, particularly for fundraising asks and proposals
Qualification
Required
Computer systems degree expected or equivalent experience
2 years of professional experience working with databases and data management along with demonstrated effectiveness in staff training expected
Driver's License and clean driving record required
Computer proficiency and expertise in computer system utilization, including end user and system operations details
Excellent oral and written communication and follow-through
Ability to analyze and synthesize data and prepare reports
Strong people-skills with a customer service mindset
Capacity to multi-task well
Detail-oriented and clear-thinker
Self-directed and ability to work independently on projects
Compliance with criminal background investigation protocol
Learn and adhere to The Salvation Army Social Services Code of Ethics
Understand and adhere to professional boundaries of the organization
Preferred
Experience with WellSky Community Services and Homeless Management Information Systems (HMIS) software preferred
Company
The Salvation Army Southern California
The Salvation Army is one of the largest humanitarian organizations in the world. It is a sub-organization of The Salvation Army International.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.02MKey Investors
Federal Home Loan Bank of San Francisco
2019-09-23Grant· $0.02M
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